Aftersales / Customer Quality Coordinator | Expo | 5 Days | Up To $3K - 4461

Aftersales / Customer Quality Coordinator Salary: $2,500 - $3,000 Working Days: Monday - Friday Working Hours: 9am – 6pm Location: Changi South (Nearest MRT - Expo) Responsibilities • Investigate and manage customer complaints and quality incidents from receipt through to closure. • Input data into Root Cause Analysis (RCA) templates and manage the internal reject tagging process for warehouse-related errors. • Identify process inefficiencies, waste and potential quality risks, and conduct Gemba walks with the Operations team to drive continuous improvement. • Prepare weekly and monthly reports on customer complaints received. • Support compliance with ISO 9001, ISO 14001 and ISO 45001 requirements, as well as internal procedures. Requirements • Minimum Diploma qualification. • 1–2 years of relevant working experience. Email: supreme.jacksontan@gmail.com Tan Yong Zhi (Jackson) | Reg: R24124461 The Supreme HR Advisory Pte. Ltd | EA No: 14C7279