Description du poste
Salary: SGD 3000 - 3500 (Monthly)
Customer Service Executive (Education Advisor) – $3,000–3,500+++ | Vibrant Culture | All Locations
$3–3.5K+++ | Incentives + Bonuses
2 Consecutive Weekdays OFF Weekly
Weekends & Evenings Required
All Locations (near MRTs)
The Opportunity
Our client, a well-established and premium enrichment school, is looking for a dedicated Customer Service Executive to join their vibrant team. With convenient locations across Singapore, this role involves engaging with parents and ensuring smooth day-to-day operations.
Responsibilities (Education Advisor / Customer Service)
Centre Operations: Manage the daily operationsof the centre, handling walk-ins, telephone enquiries, and providing expertcourse consultations to parents.
Administration: Perform general administrative duties, includingdaily collections and updating records meticulously in the company’s CRMsystem.
Customer Relations: Act as the primary liaison between parents andteachers to discuss student progress and handle feedback.
Problem Solving: Address enquiries and resolve complaints promptly,providing effective solutions to ensure the highest level of customersatisfaction.
·Collaboration: Work seamlessly with other centres and internaldepartments, such as Curriculum and Accounting, to deliver the best experiencefor students and parents.
Requirements
Proficiency in Microsoft Office.
Good communication & interpersonal skills toengage effectively with parents, students & educators.
Ability to commit to full days on weekends (Saturdays& Sundays) and afternoons/evenings on weekdays.
What’s In It For You
Attractive Remuneration: $3,000 – $3,500, complemented by performance incentives & bonuses.
Work-Life Balance: 5-day work week featuring 2 consecutive weekdays off.
Employment Type: Full-time, permanent role.
Convenience: Multiple locations islandwide, all highly accessible and located near MRT stations.
HOW TO APPLY:
** Please submit your CV in Microsoft Words to Valerie Ang Weiyi (Reg no: R1440333) to the email below **
Valerie@workforce-ex.com
FOR IMMEDIATE CONSIDERATION:
Please indicate the below information in your resume:
Last Drawn & Expected Salary
Reason(s) for Leaving
Earliest Availability to Start Work