Description du poste
Site Lead, Facility Management
Job Description
Lead critical operations at a premier data center facility where precision and uptime are the standard.
Key Responsibilities
• Maintain a positive and professional working relationship with internal and external clients.
• Respond to customer service requests in a timely manner.
• Respond to emergency calls during shift work.
• Assist the Facility Manager and Subject Matter Experts in the planning and daily management of the Data Center Operations and Periodic Preventive Maintenance Management to ensure 100% uptime of the data center critical M&E systems.
• Ensure that equipment maintenance schedules are cleared by all clients in advance.
• Manage shift teams to maintain continuous facility monitoring, ensure daily walkthroughs of the data center to record and report any faults or defects, and keep records of M&E equipment.
• Track, follow up, and ensure all findings regarding equipment needing repairs, replacement, or improvement are resolved within SLAs.
• Plan duty shift team resources to ensure 24x7 shift duty rotation.
• Plan and co-ordinate shift team resources to support major activities planned by SMEs and the Facility Manager.
• Conduct daily morning operational tool-box meetings.
• Plan, train, guide, and monitor shift duty personnel to ensure accuracy, consistency, and quality of work following processes set to attain zero HSE, security, or SLA impacting incidents.
• Ensure that the FOC is monitored and manned at all times and that EPMS, BMS, and Fire System alarms are responded to in a timely manner by containing or isolating the fault and providing impromptu escalations or updates based on the established escalation plan.
• Cover shift duties when in need.
• Conduct daily routine checklists to ensure no environmental abnormalities and that all critical M&E related systems are in good working condition.
• Ensure that the data center is clean, free from debris, and that safe work practices are carried out during installation, routine maintenance, or repair of equipment by subcontractors or vendors.
• Ensure all subcontractors are inducted and permitted to work within the critical environment domain.
• Review subcontractor method statements, risk assessments, and MSDS to ensure compliance with site health and safety and operating procedures.
• Ensure that all areas are clean and free from debris.
• Locate and replace all faulty light fittings.
• Maintain logs and records of instrument readings, equipment, and consumable stock levels.
• Report all unlocked doors and racks to security control.
• Brief and handover to the Shift Duty Technician all outstanding issues and Standing Instructions from the Operation Lead, SMEs, Assistant Manager, or Manager.
• Manage incidents and field service reporting and filing.
• Oversee daily maintenance schedules for all critical electrical and mechanical systems to ensure constant uptime.
• Coordinate with vendors to ensure all safety and maintenance standards are met during site activities.
Job Requirements
• Candidates must hold a Diploma, Nitec, or ITE qualification in Electrical or Mechanical Engineering, Facilities Management, or an equivalent field of study.
• Candidates must possess at least 3 to 5 years of experience in a data center or other critical environment, with preference given to experience in data centers, hospitals, pharmaceutical production, or power plants.
• Candidates must have an excellent understanding and experience of the electrical and mechanical systems used in a data center environment, including feeders, transformers, generators, fuel systems, switchgear, UPS systems, battery banks, ATS/STS units, PDU/PMM units, chillers, air handling units, chilled water plants, CRAC units, fire alarm systems, and fire suppression systems.
• Candidates must have experience with complex automatic control equipment, including relay logic, programmable logic controllers (PLCs), and building management systems, along with their integration with data center infrastructure.
• Candidates must possess advanced knowledge of Microsoft Office Suite, specifically Word, Excel, Outlook, and Visio, with a working knowledge of SharePoint preferred.
• Candidates must demonstrate proficiency in both written and spoken English.
• Candidates must possess a working knowledge of mechanical, electrical, life safety monitoring, and control systems typically used in critical environments.
• Candidates must have proficient knowledge of HVAC and/or electrical systems.
• The Team Lead must be proficient in both electrical and mechanical systems.
• Candidates must be able to work rotating shifts, including weekends and public holidays if required.
Job Details
• Job Type: Permanent
• Location: Singapore
• Working Hours: 24x7 rotating shifts including weekends and public holidays
What's on Offer
• Full-time employment contract.
• Opportunity to lead technical teams in a critical infrastructure environment.
• Standard operational support and shift-based role.
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