IT Associate Technician (Entry level) #IFL

Responsibility • Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases. • Identification, maintenance and replacement of electronic equipment and computers. • Liaise with government agency on return and collection of faulty or repaired equipment. • Perform troubleshooting in systems and report the status to superior on time without delay. • To support project from another team/section/department as instructed by supervisor. • To perform any ad-hoc assignment as instructed by supervisor. Requirements • Diploma or Higher Nitec studied in IT or related fields • Preferable with at least 1 year of relevant working experience • Responsible, meticulous, fast learner and able to understand the internal system process quickly • Able to follow the internal systems thoroughly to make sure the tasks are smoothly process Interested applicants, please Email, fabianling@recruitexpress.com.sg Fabian Ling Tuong Liing R25129353 Recruit Express Pte Ltd EA Licence No: 99C4599 We regret that only shortlisted candidates will be contacted.