Customer Service cum Sales Admin (Consumer Electronics)

• Respond to customer inquiries and concerns across in-person, phone, email, and social media channels, ensuring timely and professional service. • Coordinate repair and return requests, working closely with internal teams to resolve issues efficiently. • Oversee e-commerce content and manage order processing to ensure accurate and prompt deliveries. • Create marketing and product materials, including brochures, online content, packaging, and promotional visuals, to strengthen brand presence. • Collaborate with cross-functional teams to align customer service, marketing, and operational efforts with business objectives. Requirements: • Diploma in Business, Marketing, or a related discipline • At least 3 years of customer service experience within consumer electronics. • Strong knowledge in gemstones, diamonds, or precision engineering industries. • Good communication skills, customer-focused mindset, and ability to work independently or within a team. If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com Please note that only shortlisted candidates will be notified. For more job opportunities, please visit our website at www.recruit-expert.com EA Licence: 19C9701 Registration: R1326740