Temp Virtual Assistant Care Coordinator | Up to $3,500 #HHLT

📍 Jurong East 💰 Up to $3,500/month 📅 8-Month Contract 💼 Responsibilities • Conduct patient outreach and support enrolment into the programme • Monitor daily dashboards and review patient responses from the patient-facing chatbot • Route and escalate cases to the clinical team according to established workflows and protocols • Follow up with non-responsive patients and guide them on using the chatbot • Verify patient eligibility, enrolment status and dashboard records • Maintain and update patient databases accurately and promptly • Coordinate appointments, referrals, handovers and communication between patients and clinical teams • Document patient interactions, outcomes and escalations across relevant IT systems • Collate and validate data including enrolment, response rates, outreach attempts, escalations and patient outcomes • Analyse trends, care gaps and non-response patterns to improve patient engagement and operations • Prepare reports and support audits, service evaluation and continuous improvement initiatives 📝 Requirements • Min. diploma or equivalent experience in Healthcare Administration, Care Coordination, Nursing Support, Population Health or related discipline • Patient-facing healthcare, telehealth or chronic disease management experience advantageous • Familiarity with electronic medical records and multidisciplinary healthcare environments beneficial • Good patient communication skills via telephone and digital channels 📩 Email your resume to biomedical@recruitexpress.com.sg or Telegram @alexgohhl. ➖ Alex Goh Hock Leong CEI No.: R1763413 Recruit Express Pte Ltd (Healthcare & Life Sciences) EA Licence No.: 99C4599