Description du poste
Roles & Responsibilities
Clinic Assistant
Send your resume today to Ms Tan at aeccrspl@gmail.com :)
Location: Singapore
Employment Type: Full-Time
Working Hours: 44 hours per week
Salary: SGD $2,000 – $3,300 (commensurate with experience)
Job Overview
We are looking for a responsible and service-oriented Clinic Assistant to support the daily operations of our medical clinic. The role involves patient registration, assisting doctors during consultations, and ensuring smooth clinic workflow while delivering a high standard of patient care.
Key Responsibilities
Patient Registration & Front Desk
• Register patients accurately using clinic management systems
• Handle appointment scheduling, walk-ins, and enquiries (phone/WhatsApp)
• Process payments and issue invoices/receipts
Clinical Support
• Assist doctors during consultations and basic procedures
• Prepare treatment rooms, medical instruments, and consumables
• Perform basic clinical tasks such as taking height, weight, blood pressure (if trained)
Dispensing & Inventory
• Assist in medication dispensing under supervision
• Monitor stock levels and expiry dates of medications and consumables
• Support stock ordering and inventory control
Administrative Duties
• Handle medical reports, referrals, and documentation
• Assist with TPA/insurance claims submission (e.g., Fullerton, Alliance, MHC, etc.)
• Perform daily closing and basic reconciliation tasks
Patient Experience & Clinic Upkeep
• Provide courteous and professional service to patients
• Maintain cleanliness and organisation of the clinic at all times
• Adhere to clinic SOPs and MOH/HCSA guidelines
Requirements
• Minimum GCE ‘N’ / ‘O’ Level / NITEC / Diploma
• Prior experience in healthcare or customer service is an advantage (training provided for entry-level candidates)
• Comfortable with shift work, including evenings and weekends
• Basic computer literacy (e.g., Microsoft Office, clinic systems)
• Good communication and interpersonal skills
• Able to work in a fast-paced environment
Preferred Attributes
• Experience in GP clinic or primary care setting
• Familiarity with clinic management systems (e.g., Plato, CMS)
• Experience handling TPA/insurance claims
• Positive attitude, willingness to learn, and team player