Customer Quality Engineer

Job Highlights • Monday - Friday, 8:15AM - 5:30PM • Electronics Manufacturer @ Tuas • Up to $4,500/month + AWS + Bonus Job Responsibilities • Act as the main quality contact for customers, including overseas customers in China. • Handle customer complaints, investigate quality issues and coordinate corrective actions. • Prepare 8D reports and follow up on improvement actions until issues are resolved. • Manage returned products and defective samples, including tracking, testing and failure analysis. • Support customer audits, product inspections and qualification activities. • Work with internal engineering and production teams to resolve quality problems and prevent recurrence. • Monitor customer quality performance and prepare reports on complaints, product defects and improvement progress. • Review product and process changes to ensure customer quality requirements are met. Job Requirements • Diploma/Degree in Engineering (Electrical, Electronics, Mechanical, Industrial or related disciplines). • Good understanding of quality control, problem-solving and root-cause analysis. • Experience handling customer complaints, 8D reports and audits is preferred. • Good analytical and communication skills. • Able to communicate in Chinese to liaise with customers and business partners in China. If you are keen to explore this career opportunity, kindly send a copy of your resume to rrkc@rapidrecruitmentasia.com or simply click the button to APPLY NOW! We regret that only shortlisted applicants will be notified. Chan Ku Ci - R22111446 EA License No: 16C8261