Desktop Engineer / IT Support (Changi Business Park) #IFL

Salary: SGD 2800 - 3200 (Monthly) Key ResponsibilitiesTechnical Support: Provide day-to-day desktop support for Windows/macOS laptops, desktops, printers, and office peripherals. Microsoft 365 (M365): Administer, configure, and troubleshoot M365 applications, user accounts, licenses, Outlook/Exchange, Teams, and SharePoint access. Active Directory (AD): Manage user accounts, password resets, group policies, and access permissions in Active Directory / Azure AD (Entra ID). Software & Hardware Setup: Provision, configure, and deploy new laptops/desktops for incoming employees. Install and update standard business software. Troubleshooting: Diagnose and resolve hardware, network connectivity, and software application errors efficiently. IT Ticketing: Log, track, and resolve IT support tickets in a timely manner, ensuring good documentation and communication with end-users. Key Requirements & QualificationsExperience: 1+ years of experience in an IT support, helpdesk, or desktop support role. Technical Knowledge: Hands-on experience with Microsoft 365 administration and troubleshooting. Basic understanding of Active Directory (AD) user management. Familiarity with Windows 10/11 and macOS environments. Basic networking concepts (Wi-Fi, VPN, TCP/IP, routers/switches). Soft Skills: Excellent interpersonal and communication skills; strong problem-solving mindset and patience when assisting non-technical users. Interested applicants, please Email, fabianling@recruitexpress.com.sg Fabian Ling Tuong Liing R25129353 Recruit Express Pte Ltd EA Licence No: 99C4599 We regret that only shortlisted candidates will be contacted.