2683 - Airfreight Customer Service Executive - Import / Export

WhatsApp: +65 90820021 (Kyler) Email: kylergan.supreme@gmail.com Salary: $2000 – $3800 Location: Changi Airfreight Centre Working hours: Mon – Fri 9am – 6pm | Alt Sat 9am – 1pm You will be part of the Co-Loading team in charge of providing seamless and customer-focused solutions through our various airline products. Job Responsibilities: • Assist customers in daily bookings of cargo sales on our various airline products • Booking of capacity with airlines and confirmation of capacity with customers. • Be familiar with the requirements of our various airline products and advise our customers accordingly. • Assist in administration of cargo bookings, e.g. loading flight reservations into system / template and ensuring all data are accurately updated. • Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements • Track and monitor shipments status and inform customer accordingly • Maintain good relationships with both customers and handle customers' enquiries on a timely basis • Work closely with Billing Team to provide accurate data for invoicing. • Other duties as assigned. Requirements: • Min. 1 year of working experience in the related field, e.g. airfreight customer service, co-loading etc. • Familiar with Cargo Community Network (CCN) system. • Proficient in MS Office and Excel. • Candidate may be required to work on shift and weekends. The Supreme HR Advisory Pte. Ltd | 14C7279 Gan Kai Le | R23112683