Senior IT Engineer (IT Infrastructure, Security & Governance

Employment Type: 1-Year Renewable Contract Location: Commonwealth Job Responsibilities • Provide hands-on Level 1 and Level 2 IT support for desktops, laptops, printers, software applications and other office IT equipment. • Manage and maintain company IT infrastructure, including servers, network equipment, wireless connectivity and security systems. • Administer and troubleshoot firewalls, preferably Sophos Firewall, including security policies, access rules, VPN connectivity and network protection. • Support Active Directory, Microsoft 365, Exchange Online, Entra ID and Intune administration. • Implement and maintain IT security measures to protect company systems, networks and confidential information. • Support AI security and governance initiatives, including safe use of AI tools, data protection and compliance with internal IT policies. • Monitor and resolve IT incidents, system vulnerabilities and network security issues. • Supervise and guide a small IT support team to ensure smooth daily operations. • Coordinate with external IT vendors on maintenance, troubleshooting, system upgrades and procurement. • Maintain IT documentation, equipment inventory and security procedures. Job Requirements • Diploma or Degree in Information Technology, Computer Science, Cybersecurity or a related discipline. • Relevant experience in IT infrastructure, system administration, network support or cybersecurity. • Hands-on experience in firewall administration and troubleshooting. Sophos Firewall experience is highly preferred. • Good understanding of networking concepts, including LAN, Wi-Fi, TCP/IP, VPN and network security. • Experience supporting Windows Server, Active Directory and Microsoft 365 environments. • Familiarity with cybersecurity practices, data protection and IT security policies. • Knowledge of AI security, AI governance or safe enterprise use of AI tools will be an advantage. • Experience guiding or supervising IT support personnel will be an advantage. • Strong troubleshooting, communication and problem-solving skills. email- lucas.chang@swiftsearchglobal.com • whatsapp- 93392324 EA Personnel Name: Lucas Chang EA Personnel No: R1874043 EA License No: 18C9495