[Office Hours] 1 Year Contract Admin Support (Excel) - Up to $2.6K #HLV

Job Responsibilities - Build solid relationships with end users and internal stakeholders to ensure excellent customer experience. - Identify challenges that customers would encounter and recommend solutions for end users. - Attend to end users’ daily enquiries such as handset pricing, billing and handset familiarization. - Take stock of the onsite mobile handset inventory. - Collate monthly sales reports and attend weekly sales meetings. - Communicate and work closely with company Indoor Sales Support, 4C & Customer Service Operations to enable sales activities. - Manage customer email/portal updates. - Create PowerPoint slides to indicate weekly job activities. - Create tickets for users when required. - Update and close customer system tickets. - Key in all ticket data into customer Excel. - Update and follow up with users on the outcome of problems they face. - Attend to network problems/installation of antenna at customer sites when needed. - Create invoices and upload POs in Taulia apps for payment. - Upload end-users’ contact details on social media portal, Yammer. **** TELE me at @vallsl or WA me at https://wa.me/+6587200388 NOW! Interested candidates please submit your resume to ivylau@recruitexpress.com.sg Ivy Lau Lok Tong Outsourcing Team Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599