*New* Administrative Associate | Corporate Telecommunications - #HJZ

Key Responsibilities • Build strong relationships with end users and internal stakeholders to deliver excellent customer service. • Attend to daily enquiries regarding handset pricing, billing, and handset familiarisation. • Identify customer challenges and recommend suitable solutions. • Manage onsite mobile handset inventory and update stock records. • Prepare monthly sales reports and participate in weekly sales meetings. • Coordinate with our Indoor Sales Support, 4C, and Customer Service Operations to support sales activities. • Manage customer emails, portal updates, and system tickets, including tracking, follow-up, and closure. • Maintain ticket data in Excel and prepare weekly activity updates using PowerPoint. • Support onsite network troubleshooting and antenna installation coordination when required. • Create invoices and upload purchase orders through Taulia for payment processing. • Upload end-user contact details to the customer’s Yammer portal. Requirements • Minimum Diploma in Business Administration, Sales, Marketing, or a related discipline. • Proficient in Microsoft Excel, particularly PivotTables and VLOOKUP. • Strong organisational skills and attention to detail. • Able to manage multiple tasks, follow up on outstanding issues, and work with different stakeholders. All interested candidates are invited to email your resume in MS Word format to: Jenny.ng@recruitexpress.com.sg Jenny Ng Zhern Ing Outsourcing Team Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599 We regret to inform that only suitable candidates will be shortlisted for an interview.