Operations Manager - Fitness Gym

Job Summary Lead and manage daily operations of a fitness centre, driving team performance, member satisfaction, and operational excellence while implementing innovative solutions to achieve business growth. Responsibilities • Oversee and ensure timely maintenance of fitness centre facilities and equipment to guarantee operational safety and functionality • Manage staff shift schedules to maintain adequate coverage and smooth club operations • Coordinate group class schedules and manage freelance trainers to optimize class offerings and member engagement • Handle daily club transactions accurately to maintain financial integrity • Follow up on digital leads to convert prospects into active members and boost sales • Ensure compliance with brand standards and government regulations to uphold club reputation and legal requirements • Deliver excellent member service by leading the team to meet and exceed customer expectations • Manage vendor relationships and inventory to ensure availability of necessary supplies and equipment • Take initiative to address additional duties, solve operational problems, and support club development • Provide strong leadership by exemplifying company values, promoting cultural awareness, and maintaining high visibility within the club • Drive the club to achieve operational KPIs and targets through effective team management and process adherence • Implement and monitor operational frameworks and standard operating procedures consistently across the club Preferred competencies and qualifications • Minimum 2 years of managerial experience in a relevant setting • At least 2 years of customer service experience preferred • Proven ability to develop team members and identify talent for growth • Demonstrated capability to influence and deliver measurable improvements • Strong communication and writing skills to facilitate clear team and stakeholder interactions • Ability to motivate and inspire teams to achieve high performance • Analytical thinking skills to assess situations and make logical decisions • Quick learner of IT programs and operational processes • Willingness to perform physical tasks such as re-racking weights Other Information Salary range: $3,000.00 - $5,000.00 per month with commission pay Employment type: Full-time, If Contract (24 months) Work schedule: Monday to Friday, with weekend availability Career growth opportunities with training and development programs Supportive and fun work culture with team rewards and events Work location: Marine Parade / Clark Quay Interested candidates with relevant experience may email resume in MSWord format to jobs@saitech.com.sg Job posted by Bhanu Rajan Saitech International EA Regn No: R1106079