Customer Service Executive (Electronic)

The Opportunity: Adecco is partnering with a global leader in electronic manufacturer, and we are looking for a Customer Service Executive to join their Singapore team. This role offers the opportunity to support regional customers across order management, customer service, fulfilment coordination, and quotation management within a structured multinational environment. • Employment Type: Permanent, Full-Time • Location: East Region • Working Hours: Monday – Friday, 8.30am to 5.30pm / 9am to 6pm • Salary Package: Up to $4,000 + AWS + Variable Bonus The Job: • Manage customer enquiries, quotations (RFQ), order processing, and billing documentation • Coordinate order fulfilment activities and ensure timely delivery to customers • Handle customer complaints, delivery issues, returns (RMA), and service-related enquiries • Support contract administration and customer documentation requirements • Coordinate samples, catalogues, and marketing material fulfilment • Prepare service performance and complaint reports • Liaise with internal stakeholders to ensure smooth execution of customer orders • Participate in inventory stock takes and perform other ad-hoc duties as assigned The Talent: • Diploma in Business Administration or related disciplines • Minimum 2 years of experience in customer service, sales support, order processing, or customer operations • Experience supporting customers within a B2B environment will be advantageous • Exposure to planning, fulfilment, inventory, or operational coordination would be beneficial • Strong communication and customer service skills • Able to manage multiple priorities and work effectively in a fast-paced environment • Independent, proactive, and detail-oriented • Strong time management and organisational skills Next Steps: • Prepare your updated resume and apply via this application or send your resume in MS Word format to vanessa.lew@adecco.com . We look forward to connecting with you. • Only shortlisted candidates will be notified. Vanessa Lew Direct Line: 6697 7933 EA License No: 91C2918 Personnel Registration Number: R25159290