Description du poste
Job Description
• Manage customer enquiries via WhatsApp, telephone and email, and coordinate with relevant internal teams to understand and clarify customer requirements.
• Prepare and issue accurate service, technical and spare parts quotations, including pricing, lead times and other relevant details.
• Monitor and follow up on Purchase Orders, outstanding quotations and order fulfilment activities to ensure timely completion.
• Coordinate closely with the Sales Engineering, Field Service and Internal Sales Coordination Teams to ensure smooth and timely service delivery.
• Monitor spare parts availability and delivery schedules to support customer requirements, including urgent machine recovery needs.
• Follow up on service reports, delivery order acknowledgements and other relevant sales and service documentation.
• Maintain accurate and up-to-date records of customer enquiries, quotations, orders, delivery schedules and follow-up activities.
• Provide ad-hoc administrative and operational support to the Senior Sales Coordinator as required
Requirements
• Minimum Diploma in Mechanical Engineering, Electrical Engineering, Mechatronics or a related engineering discipline.
• Minimum 1 years of relevant work experience
• Proficient in Microsoft Office applications, particularly Excel, Word and Outlook.
• Prior experience in preparing quotations, coordinating service schedules and managing customer enquiries will be an advantage.
• Good communication and coordination skills, with the ability to work effectively with customers and internal teams.
HOW TO APPLY:
Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg
We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Xiang
EA Personnel Reg No: R25158171