Front Desk Executive (Customer Service / Wellness)

Key Responsibilities • Greet and welcome clients warmly upon arrival • Manage appointment bookings, confirmations, and client check-ins/check-outs • Provide clear and professional guidance to clients on services, schedules, and facilities • Support service flow and coordination with wellness coaches and technicians • Handle phone and WhatsApp inquiries, including rescheduling and cancellations • Maintain a clean, organized, and inviting front-of-house and reception area • Ensure smooth service usage and credit tracking through our booking platform • Support onboarding of new clients and explain health declarations or consent forms • Collaborate with the team to deliver exceptional client experiences • Assist with events, VIP visits, and occasional administrative tasks Requirements • Prior experience in hospitality, wellness, customer service, or front desk roles desirable but not mandatory • Strong interpersonal and communication skills • Proactive, detail-oriented, and able to multitask in a dynamic environment • A warm, polished, and professional demeanour • Passion for health, wellness, longevity or client care is a strong advantage • Flexibility to work on rotating shifts (including some Saturdays) Interested candidates, please send your updated resume to cv.get@recruithaus.com.sg This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Recruit Haus’ PDPA and e2i’s PDPA.