[Till 30 Sep 2027, Good in Excel] Sales Support Admin Assistant UP$2600 (Office Hours, Central) #HCY

Job Responsibilities - Build solid relationships with end users and internal stakeholders to ensure excellent customer experience. - Identify challenges that customers would encounter and recommend solutions for end users. - Attend to end users’ daily enquiries such as handset pricing, billing and handset familiarization. - Take stock of the onsite mobile handset inventory. - Collate monthly sales reports and attend weekly sales meetings. - Communicate and work closely with Indoor Sales Support, 4C & Customer Service Operations to enable sales activities. - Manage customer email/portal updates. - Create PowerPoint slides to indicate weekly job activities. - Create tickets for users when required. - Update and close customer system tickets. - Key in all ticket data into customer Excel. - Update and follow up with users on the outcome of problems they face. - Attend to network problems/installation of antenna at customer sites when needed. - Create invoices and upload POs in Taulia apps for payment. - Upload end-users’ contact details on social media portal. For interested candidates, please send your most recent and updated resume to sallytsin@recruitexpress.com.sg Tsin Chien Yee Sally R25127272 Recruit Express Pte Ltd EA License No. 99C4599