Senior Associate, People & Operations

About Asia Community Foundation Asia Community Foundation (ACF) is Singapore’s first independent community foundation dedicated to advancing philanthropy across Asia. We work with individuals, families, foundations and institutions to make giving more informed, effective and impactful. ACF provides the infrastructure, expertise and networks that enable donors and funders to support social impact organisations and initiatives across the region. Our work includes donor-advised funds, collaborative and impact funds, strategic grantmaking, and hosted projects that enable philanthropic initiatives to operate across borders. As a young and growing organisation, we are strengthening the people, systems and governance needed to support our expanding regional activities while maintaining a collaborative, learning-oriented culture. ACF is seeking an organised and proactive Senior Associate, People & Operations to provide day-to-day HR and administrative support, coordinate staff learning activities and contribute to the smooth running of the office. Reporting to the Director, People & Culture, the Senior Associate will support HR administration, recruitment, employee engagement, learning and development, office operations and selected administrative needs of senior leadership. The role requires initiative, discretion and the ability to manage routine responsibilities independently. Key Responsibilities 1. People Operations and Employee Support • Maintain employee records, contracts, leave and benefits administration, HR data and confidential personnel documentation. • Coordinate payroll information with Finance, track employee milestones and support timely onboarding and offboarding. • Respond to routine employee queries, keep HR processes organised and escalate sensitive or complex matters to the Director, People & Culture. 2. Recruitment and Regional Employment Coordination • Coordinate recruitment logistics, candidate communications, interviews, references, employment offers and onboarding arrangements. • Maintain documentation and trackers for fixed-term, project-based and regional staff, including liaison with employers of record and service providers. • Support hiring managers throughout the recruitment process, working with the Director, People & Culture on employment arrangements and more complex matters. 3. Performance, Learning and Engagement • Coordinate the annual performance review cycle, maintaining timelines, records and follow-up on agreed processes. • Support the Director, People & Culture in coordinating training schedules, registrations, mandatory training and individual development plans. • Organise brown-bag learning lunches, internal knowledge-sharing sessions and employee engagement activities, including speakers, logistics and communications. 4. Office Operations and Leadership Support • Support day-to-day office administration, including supplies, meeting facilities, equipment and coordination with service providers. • Provide administrative and logistical support to senior leadership, including scheduling, meeting arrangements, document preparation and follow-up on routine matters. • Coordinate internal staff events and assist with practical improvements to workplace arrangements and office processes. 5. HR Processes and Reporting • Maintain HR policies, forms, checklists and routine employee documentation under the guidance of the Director, People & Culture. • Prepare workforce information and routine HR reports, including information required for payroll, benefits and personnel cost tracking. • Assist with implementing HR processes and maintaining accurate systems and documentation under the guidance of the Director, People & Culture. Experience and Skills • Approximately 2–5 years of relevant experience in HR operations, people administration, office coordination or organisational support. • Practical experience with employee administration, recruitment coordination and HR records; familiarity with Singapore employment practices. • Experience coordinating training activities, internal meetings, events or administrative support for senior colleagues. • Strong organisational and digital skills, including Microsoft Office, record-keeping and managing multiple priorities and deadlines. • Good communication skills, discretion and the ability to work independently while knowing when to escalate; exposure to regional employment administration is an advantage. Personal Attributes Reliable, approachable and discreet; resourceful and service-minded, with a strong sense of ownership and follow-through. Organised and adaptable, with a willingness to take initiative, support colleagues and improve everyday processes. Appointment Details Full-time appointment based in Singapore. Contact: Human Resources | Asia Community Foundation | geraldine.fong@asiacf.org