Immigration Consultant / Executive

Company Overview Bay East Advisory Pte. Ltd. is a Singapore-based boutique immigration advisory firm providing professional immigration and residency solutions to high net-worth individuals, families, entrepreneurs, and businesses. We support clients throughout the application process, from eligibility assessment and documentation to submission and follow-up with the relevant authorities. We are committed to providing accurate, responsive, and client-focused advisory services. Job Summary We are looking for a detail-oriented and client-focused Immigration Consultant / Executive to manage Singapore immigration and residency applications, liaise with clients, and ensure cases are handled accurately, efficiently, and professionally. Key Responsibilities • Manage and support the preparation, review, and submission of Singapore immigration applications, ensuring accuracy, completeness, and compliance with requirements set by ICA and other relevant authorities. • Liaise with clients to collect required information and supporting documents, review documentation for completeness and accuracy, and follow up on outstanding matters. • Monitor application timelines and status, maintain accurate case records, and provide timely updates to clients and internal stakeholders. • Assist in preparing supporting documents and other application-related correspondence. • Stay updated on changes to Singapore immigration policies, procedures, documentation requirements, and government guidelines. • Maintain accurate and confidential client records, case files, correspondence, and supporting documentation. • Coordinate with relevant government agencies and other external parties where required. • Support senior management in client engagement and managing complex immigration matters. • Perform other administrative and operational duties as required to support the team. Requirements • Diploma or Degree in Business, Law, Human Resources, or a related discipline. • 1 to 3 years of relevant experience in immigration services, professional services, client servicing, or administrative and case management functions. Entry-level with strong relevant capabilities may also be considered. For Senior-level, at least 3 years of relevant experience. • Familiarity with Singapore immigration policies and processes such as Global Investor Programme would be an advantage. • Strong attention to detail and commitment to accuracy, particularly when handling official applications and documentation. • Good organizational and time-management skills, with the ability to manage multiple cases and deadlines concurrently. • Strong written and verbal communication skills, with confidence in communicating professionally with clients. • Able to handle confidential and sensitive client information with discretion. • Proficient in Microsoft Office and comfortable working with online government portals and case management systems. • Proficiency in both English and Chinese languages, as the role involves communicating effectively with Mandarin-speaking clients. Interested candidates are invited to send their resume to Tracy.Chua@BayEast.com.sg