Senior Manager (10757) - Alexandra Hospital

About the Opportunity Are you a process champion with a passion for digital transformation? We're looking for a dynamic Lead, Process Excellence, Automation & Digital Enablement to spearhead HR operational excellence at Alexandra Hospital. In this pivotal role, you'll be at the heart of our HR transformation journey — streamlining processes, eliminating inefficiencies, and deploying smart digital solutions that elevate the employee experience across the entire organisation. Job Responsibilities Process Standardisation & Governance • Establish and champion a unified process framework across all Employee Lifecycle Services • Conduct regular process audits to identify gaps, redundancies, and deviations • Develop and maintain SOPs that are consistently applied across all job family portfolios • Drive cross-team alignment sessions to harmonise practices organisation-wide Process Improvement & Streamlining • Continuously identify and eliminate non-value-adding steps across HR service delivery • Lead process mapping and re-engineering exercises with key stakeholders • Leverage service data and operational metrics to prioritise and track improvement initiatives Automation & Digital Workflow Development • Identify high-impact processes ripe for automation • Collaborate with IT and system owners to design, test, and deploy digital workflows • Implement intelligent tools and platforms that enhance HR service quality and efficiency Stakeholder Engagement & Change Management • Partner with POC leads across all job families to co-create scalable, practical solutions • Lead change communications and training to ensure smooth adoption of new processes Requirements: • Bachelor's degree in Human Resources, Business Administration, or a related field • An experienced hire with minimally 10 years in the following: • Able to map, analyse and re-engineer complex HR processes with ease • Comfortable with HR systems, automation tools & digital platforms • Turn data into actionable, evidence-based decisions • Influence and collaborate effectively across all levels • Guide teams through transitions with clarity and confidence • Ensure accuracy and consistency in every process and document If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading. *Only Singapore Citizens and Singapore Permanent Residents may apply #LI-SF1