Contract Order Fulfillment Administrator (Medical / Optical) #HJO

Job Responsibilities: • Process customer orders accurately and efficiently while ensuring compliance with established procedures and service level agreements . • Verify order details, including product availability, pricing, customer information, and shipping requirements. • Monitor order status and update records accurately within the Order Management System. • Coordinate closely with Customer Service, Warehouse, and Logistics teams to ensure timely order fulfilment and delivery. • Investigate and resolve routine order discrepancies, escalating complex issues when required. • Support inventory reconciliation, order verification, and operational accuracy. • Assist in coordinating logistics and warehouse operations to ensure seamless daily operations. • Participate in cross-functional training across order processing, warehouse operations, and logistics to support business continuity. • Perform other administrative and operational duties as assigned. Requirements: • Diploma or Degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related discipline. • Prior experience in order processing, order fulfilment, customer service, logistics, or supply chain operations is preferred. • Familiarity with Order Management Systems (OMS), SAP, or ERP systems is an advantage. Interested candidates are invited to email your resume to: jen.ooi@recruitexpress.com.sg Jenalyn Ooi Huai Sian (R1765551) Recruit Express Pte Ltd Company Reg. No. 199601303W EA Licence No. 99C4599