Description du poste
Job Scope
• Responsible for product business that cuts across customer experience, compliance, risk management, regulatory, and operations management
• Continuous review of regulations for MAS, compliance, risk, AML, Fraud, and other digital wallet requirements
• Hands-on experience managing multiple stakeholders that cut across product, partners, technical, operations, regulatory and compliance teams that touches various technical platforms and able to deliver to deadlines
• Proven ability to build relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation
• Define and develop improvement opportunities across customer experience, product awareness and sales targets
• Extensive experience with the range of product development and deployment activities including identifying opportunities, product discovery, engaging a wide range of functional experts to agree deployment approach, execution, launch, and post launch performance measurement and management
• An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen
• Refine customer experience for new capabilities in partnership with marketing, channels, partners, and other key stakeholders
Job Qualifications
• Degree in Business, Finance, Marketing, Information Systems, or a related field
• 1 to 3 years of experience in Product Management, Digital Banking, Payments, FinTech, or a related area
• Basic understanding of digital wallet products, payment services, customer journeys, and banking regulations
• Knowledge of AML, Fraud, Compliance, and MAS regulatory requirements is advantageous
• Possesses stakeholder management and communication skills, with the ability to work across Product, Technology, Operations, Risk, and Compliance teams
• Good analytical and problem-solving abilities with a customer-focused mindset
• Able to manage multiple priorities and deliver within tight timelines
• Proficient in Microsoft Excel and PowerPoint
We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with carolyn.mendoza@manpower.com.sg | Personnel Reg No.: R1105160 | EA License: 02C3423
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