8m Temp Virtual Assistant Care Coordinator (Healthcare @ WEST) #HFT

Location: Jurong East Salary: Up to $3,500/month Contract: 8 Months Working Hours: • Monday – Thursday: 8:30am – 6:00pm • Friday: 8:30am – 5:30pm Job Responsibilities • Contact patients regarding programme enrolment and follow up with patients who have not responded. • Monitor chatbot responses and identify patient concerns requiring follow-up. • Escalate patient queries and concerns to the clinical team in accordance with established protocols. • Coordinate appointments, referrals and handovers between patients and healthcare teams. • Maintain accurate patient records and update relevant databases. • Track service data, monitor patient engagement and prepare regular reports. • Provide administrative and coordination support to ensure smooth delivery of healthcare services. Job Requirements • Diploma in any discipline • Comfortable communicating with patients over the phone and through digital platforms. • Proficient in using multiple IT systems, spreadsheets and dashboards. • Relevant experience in Healthcare Administration, Care Coordination, Nursing Support or a related field advantageous. • Able to handle confidential patient information with discretion. • Experience in patient-facing healthcare, telehealth or chronic disease management will be an advantage. For interested candidates, please submit your latest resume to jacquelinefong@recruitexpress.com.sg Jacqueline Fong Hsin Ting (R21103226) Recruit Express Pte Ltd Company Reg. No. 199601303W EA License Number: 99C4599