Description du poste
Be the face of Sunday Staples
Sunday Staples is a handbag and footwear brand that is quickly becoming a favourite among fashion-forward women in Singapore. With a loyal following of customers who love the brand's stylish and comfortable footwear designs, the brand is also expanding its product line to include handbags and other accessories, making it a one-stop shop for all of your fashion needs.
Job Title: Retail Store Area Manager
Location: 313@Somerset
Department: Retail
Reports To: Operations Director
We are seeking a dynamic and experienced Retail Store Area Manager to lead and oversee our retail operations across Singapore. As a Retail Store Area Manager at Sunday Staples, you will play a crucial role in driving sales, ensuring exceptional customer service, and managing a team of full timers to achieve and exceed targets.
What you’ll do:
Store Operations Management
Oversee multiple retail stores ensuring smooth daily operations.
Monitor and analyze store performance metrics, including sales, inventory, and customer feedback.
Implement operational best practices and strategies to optimize store productivity.
Team Leadership and Development
Recruit, train, and mentor full time and part time associates
Set clear performance expectations and provide regular feedback to ensure a motivated and high-performing team.
Foster a collaborative and positive work environment.
Sales and Revenue Growth
Develop and execute sales strategies to achieve and exceed sales targets.
Implement promotional activities and visual merchandising to drive sales.
Customer Experience
Ensure the delivery of exceptional customer service by setting and maintaining high service standards.
Address customer inquiries, concerns, and feedback effectively.
Create a welcoming and engaging in-store environment.
Financial Management
Creating and managing budgets for the store.
Monitoring expenses, controlling costs, and maximizing profitability.
Analyzing financial reports to make informed decisions and adjustments.
Compliance and Security
Ensure compliance amongst staff members with company policies, procedures, and safety standards.
Qualifications:
Bachelor's degree
Proven experience as a Retail Area Manager or similar role in the fashion retail industry.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Results-oriented with a track record of achieving and exceeding sales targets.
Proficient in Microsoft Office and retail management software.
Flexible to work weekends, holidays, and travel within the area as needed.
What you'll get:
• Employee discounts for all Sunday Staples fashion items
• A chance to make a real impact on the business
• Competitive salary and benefits
• The opportunity to pick and grow your own team
• A chance to learn and grow in your career
If you are excited about fashion and ready to deliver exceptional customer experiences, we invite you to join our team at Sunday Staples. To apply, please submit your resume and a brief cover letter outlining your interest and relevant experience to careers@sundaystaples.com
Sunday Staples is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and customers.