Desktop Support Engineer

Responsibility • Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases. • Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc. • Perform troubleshooting in systems and report the status to superior on time without delay . • To support project from another team/section/department as instructed by superior . • To perform any ad-hoc assignment as instructed by superior . Requirements • Diploma or Higher Nitec studied in IT or related fields • Preferable with at least 1-2 years of relevant working experience • Responsible, meticulous, fast learner and able to understand the internal system process quickly • Able to follow the internal systems thoroughly to make sure the tasks are smoothly process Interested applicants, please Email , and look for Jensen Fang Lifa jensenfang@recruitexpress.com.sg Recruit Express Pte Ltd EA License No. 99C4599 EA Personnel Registration Number: R2197080 We regret that only shortlisted candidates will be contacted.