Senior Technical Business Analyst (Banking – Cards & Payments)

Key Responsibilities Requirements & analysis • Run discovery workshops with business, operations and product owners; translate needs into BRD/FRD, user stories and acceptance criteria. • Conduct fit-gap and impact analysis across upstream and downstream systems (card host, switch, channels, GL, CRM, data platforms), including non-functional requirements such as performance, availability, security and auditability. Solution & integration design • Produce and validate API contracts(Swagger/Open API), interface specifications, sequence diagrams, data mappings(JSON, XML, ISO 8583, flat files), error codes and reconciliation rules. • Review technical design specifications against enterprise architecture standards and the bank's technology risk controls; lead design walkthroughs with architects, testers and business users. Testing & quality • Shape the test strategy with the Test Lead; ensure SIT, UAT, regression and performance coverage of critical journeys, including scheme certification and exception scenarios. • Guide testers and users on parameter configuration, end-to-end reconciliation and scenario design; drive defect triage and clear root-cause analysis. Release & stabilisation • Prepare cutover and rollback plans, CAB submissions and go-live readiness checks; support hypercare and early-life stabilisation. Governance & stakeholders • Maintain risks, assumptions, issues and dependencies (RAID) for your scope and escalate early with mitigation options. • Present clearly to senior and non-technical stakeholders; coach junior and functional BAs on analysis and documentation standards. Requirements • 6+ years as a Business Analyst, Technical BA or Systems Analyst in banking or financial services, including at least 3 years in cards and/or payments. • Hands-on delivery on a cards platform (e.g.,VisionPLUS, Cardlink, Way4 or equivalent) within the last 2–3 years, covering card lifecycle, authorisation, clearing and settlement, and online and batch interfaces. • Writes integration specifications independently– REST APIs, events/messaging and batch files – with data mapping, and uses SQL to query and validate data. • Has taken requirements through SIT/UAT, cutover and post-go-live in a regulated bank environment with formal SDLC and CAB/change control. • Excellent written and spoken English; runs workshops and presents confidently to senior stakeholders. Good to Have • Rewards and loyalty design and operations: earn/burn rules, adjustments, provisioning and partner integrations. • Visa/Mastercard scheme mandates and certification, EMV, 3-D Secure and tokenisation; GL mapping and reconciliation. • Singapore payment rails and standards: FAST, PayNow, GIRO, NETS and ISO 20022. • Singapore regulatory context: MAS Technology Risk Management (TRM) Guidelines, MAS outsourcing expectations, PDPA, PCI-DSS, and scam controls under the Shared Responsibility Framework. • Agile delivery in squads (Scrum/SAFe) alongside waterfall governance. • Uses data and AI tools to speed up analysis(data profiling, Gen AI-assisted documentation) within bank-approved controls. • Tools: JIRA/Confluence, Visio/Draw.io(BPMN/UML), Swagger/Postman, ALM/Xray/Zephyr. Education & Certifications • Degree in Information Systems, Computer Science, Business or a related field. • Valued but not required: CBAP/CCBA,CSM/PSPO/SAFe, ITIL, PCI-DSS awareness. We regret that only shortlisted candidates will be notified Interested applicants please send your updated resume to noga.lim@peopleprofilers.com Noga Lim Wei Loong Registration Number: R1329872 EA License Number: 10C3804 Contact Number: 6950 9728 People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705 http://www.peopleprofilers.com