OmniChannel Sustainability Sales Executive

As an OmniChannel Sustainability Sales Executive at myhalo, you will play a vital role in powering Singapore's circular economy. You will champion refurbished electronics and sustainability across our online and offline channels, delivering exceptional customer experiences while promoting the value of buying pre-loved and extending the life of devices. We're looking for someone with a passion for sales, sustainability, and great service, who is eager to learn and can make an impact on day one. This role involves both in-person engagement at our retail store and digital interactions with customers across our eCommerce platforms. Our AI-guided sales and promotion tools make it easier for you to connect with customers, respond clearly, and provide personalised recommendations. You'll learn to use these tools confidently as part of your day-to-day work. Key Responsibilities Sell & Promote: Help customers discover refurbished laptops and mobile devices (handphones) both in person at our retail store and through our digital channels (Shopee, Lazada, Carousell and social media), customer service, and other communication channels. Customer Experience: Provide helpful, honest advice about our products and services, and maintain a high level of customer satisfaction. Shop & Product Care: Assist with the day-to-day running of our retail stores, ensuring products are well-displayed, promotions are communicated clearly, and inventory is organised. Digital Campaigns: Support online promotions and campaigns, learning to use our AI-assisted tools to help with content creation, email drafting, and data analysis. Verify information and personalise messaging so it feels right for each customer. Lead Follow-Up: Manage customer enquiries and follow-ups to ensure every customer feels valued and well-supported. Admin & Coordination: Support the team with administrative tasks like updating records, generating simple reports, and coordinating with team members. Continuous Learning: Take part in training sessions to build your knowledge of refurbished electronics, sustainability practices, and AI technologies. Sales Targets & KPIs: Sales performance — achieve individual and team targets; Customer service — maintain positive feedback and return customer rate; Digital engagement — assist in promoting products and engaging customers across online channels; Learning progress — show increased use and understanding of AI tools in daily work. Qualifications & Experience Educational Background: Higher Nitec / Diploma in Business Management, Marketing, Retail Management, or a related field. Strong communication skills, with the ability to engage customers both face-to-face and online. Friendly, helpful, and willing to learn — no prior experience with refurbished electronics required, as we provide on-the-job training. Genuine passion for sustainability and the circular economy. Basic computer literacy, including proficiency in Google Sheets, Docs, and other digital tools. Good organisational skills and attention to detail. Willingness to learn and apply AI tools for enhancing daily work. Additional information: Uphold the highest standards of integrity, accountability, and data security (ISO 9001 / ISO 27001). How to Apply: Ready to help build a greener future? Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to yuntang_wong@pcdreamsgroup.com. Please include 'OmniChannel Sustainability Sales Executive Application' in the subject line. We are an equal opportunity employer. Join us in creating a smarter, more sustainable tomorrow.