2683 - Clinic Manager

WhatsApp: +65 90820021 (Kyler) Email: kylergan.supreme@gmail.com Working Hours: • Monday to Friday: 8:30am – 5:30pm • Saturday: 8:30am – 1:00pm (Alternate Saturdays upon confirmation) Salary: $5,000 – $6,000 + AWS + Variable Bonus Working Location: Orchard/Caldecott Job Responsibilities 1. Clinic Operations & Workflow Management • Oversee daily clinic operations, including patient registration, appointment scheduling, queue management and patient flow. • Ensure smooth and efficient clinic operations across different shifts. • Identify areas for improvement and implement operational procedures to enhance efficiency and patient experience. 2. Team Leadership & Management • Lead and supervise clinic assistants and administrative staff. • Handle staff recruitment, rostering, performance management and training. • Provide guidance and support to ensure the team delivers quality patient service. 3. Financial & Claims Administration • Oversee daily billing, payment reconciliation and financial administration. • Manage corporate panel and insurance claims, as well as government healthcare subsidy schemes such as MediSave. 4. Inventory & Equipment Management • Oversee procurement, inventory and stock control of medical supplies and medications. • Monitor medication expiry dates and ensure proper stock management. • Coordinate maintenance and servicing of medical equipment. 5. Regulatory Compliance & Quality Assurance • Ensure clinic operations comply with relevant Ministry of Health (MOH) regulations, Health Sciences Authority (HSA) requirements and Personal Data Protection Act (PDPA). • Maintain proper documentation and ensure adherence to healthcare policies and procedures. 6. Patient Relations & Service Excellence • Handle patient enquiries, feedback and complaints professionally. • Resolve service-related issues and implement improvements to enhance patient satisfaction. Requirements • Diploma or Degree in Business Administration, Healthcare Management, Nursing or a related discipline. • Minimum 3 years of relevant experience in clinic operations, healthcare administration or a supervisory role within the healthcare industry. • Prior experience in managing clinic operations and leading frontline staff. • Familiarity with clinic management systems, preferably Plato, as well as insurance and healthcare claim processes. The Supreme HR Advisory Pte. Ltd | 14C7279 Gan Kai Le | R23112683