Digital Product & UI/UX Lead (Mobile Banking)

Job Summary • We are looking for an experienced Digital Product & UI/UX Lead with 8+ years of experience in mobile application strategy, product discovery and end-to-end UX design. The ideal candidate will lead client engagements, drive user research, define product vision and MVP roadmaps, and translate business needs into user-centric mobile app solutions. Mandatory Skill-set • Degree in Human-Computer Interaction, Interaction or Digital Design, Computer Science, Information Systems or a related discipline; • Must have 8 years of experience in digital product work; • Must have 5 years in mobile application planning and UI/UX design; • Must have 2 consumer mobile applications from concept to launch with ownership of UX; • Hands-on experience in user research, information architecture, user journeys, wireframing, prototyping and usability testing; • Strong skills in requirements gathering, user stories, acceptance criteria and prioritisation; • Expert in Figma and prototyping tools; experience with FigJam or Miro; • Strong knowledge of iOS and Android guidelines, WCAG 2.1 accessibility and mobile UX patterns; • Understanding of eKYC, onboarding, login, biometrics, payments and notifications; • Familiarity with native/cross-platform frameworks (Flutter/React Native), APIs and mobile security. Desired Skill-set • Experience designing mobile applications for banks, digital banks, payment or e-wallet providers, or insurers; Responsibilities • Lead the Preliminary Study end to end, working directly with the client's business sponsors to shape the vision, objectives, scope and priorities of the mobile application; • Plan and conduct user research, including stakeholder interviews, customer interviews and surveys, to understand customer needs, pain points and behaviour; • Define target customer segments, personas and key customer journeys, and identify the moments that matter most to customers; • Benchmark leading mobile banking applications, digital banks and super apps in the region and globally, and translate the findings into clear recommendations for the client; • Define the product vision, value proposition and feature roadmap, including the scope of the Minimum Viable Product (MVP) and later releases; • Elicit and document business requirements, user stories and acceptance criteria, and prioritise them with the client; • Design the information architecture, user flows, wireframes and clickable prototypes to make the proposed application tangible for decision makers; • Give specific and opinionated recommendations on layout, navigation, interaction and visual design (for example, where a function or icon should be placed and how a screen should behave), supported by user evidence and industry practice; • Validate concepts and prototypes through design reviews and usability tests with target users, and refine them based on the results; • Prepare and present study findings, recommendations and the proposed roadmap to the client's senior management. Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest. When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website(https://www.sciente.com/privacy-policy). Confidentiality is assured, and only shortlisted candidates will be notified for interviews. EA Licence No. 07C5639