Supervisory Management and Program Analyst

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Management and Program Analyst, you will manage operational teams, evaluate work processes, analyze data, and make recommendations for improving operational and employee performance. PRINCIPALES MISSIONS : Provides technical and administrative supervision to the unit by establishing and carrying out action plans in order to accomplish Division goals and objectives. Promotes a creative environment that inspires team members to develop ways to improve the effectiveness and efficiency of operations. Manages teams' work flow process and implements changes as needed. Distributes work assignments to staff to best utilizes their skills and experience while also ensuring developmental growth. Coordinates with other unit supervisors and peers to establish objectives, priorities and deadlines to formulate plans that meet substantial changes in workload. Adjusts work operations as needed to meet changing priorities within the organization. QUALIFICATIONS REQUISES : The qualifications for this position must be met by 11:59 PM (Eastern Time) on 05/08/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 05/08/2026. GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing ALL of the following duties: Conducting/participating in studies to provide data on a program operations. Analyzing data from analytical studies and making recommendations to improve operating programs and initiatives. Presenting briefings on findings from analytical studies and their recommendations for program or policy improvement. Providing guidance and insight about analytical processes to other analysts within the department with less experience. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 05/08/2026. You must upload your resume under the "Resume" category. Resumes submitted under the "Other Documents" category will not be considered. Your most recently submitted resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the abov

Salaire : $76,463 – $99,404/an | Avantages : https://www.dhs.gov/homeland-security-careers/benefits

U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. USCIS upholds America's promise as a nation of immigrants and fosters a culture of opportunity and growth. USCIS addresses fraud, national security, and public safety concerns that may be detected within the immigration benefit process. To help USCIS deliver on our mission, we rely on our proud and dedicated workforce who work tirelessly to protect the United States and its citizens through legal immigration adjudication and fraud detection. If you're ready to help safeguard the nation's immigration system and combat immigration fraud, review the HOW TO APPLY section for steps to prepare for your online applications. Visit uscis.gov/careers for more information.