Health Benefits Assistant

The position is assigned to the Business Office of the Eastern Oklahoma Health Care System and performs a broad range of administrative duties to support Veteran Benefits and registration and intake activities within the Medical Center. This includes supporting the business unit that administers health and related benefits within an integrated system of VA health care resources and health care access points. PRINCIPALES MISSIONS : Major duties of this position include, but are not limited to: Performs technical activities involved with screening, processing, and assisting Veterans, non-Veterans, and beneficiaries seeking multiple medical treatment benefits. Assists MSA staff with loading VA Registry exam requests and traveling Veterans into database upon check in. Advising applicants of the health benefits to which they are legally entitled; responding to technical questions regarding Veterans administrative rights and situational eligibility for healthcare; and providing Veterans with administrative advice and guidance. Provides information regarding benefits to Veterans and responds to complex questions involving regulations and/or beneficiary entitlement. Communicates results to patients, families, agency employees, and Veterans organizations. Provides follow up with the PCMM coordinator for assignment to the Primary Care team after initial appointment is scheduled. Works with Veterans Health Information Systems Technology enrollment software. Monitors enrolled patient database information to perform updates to health insurance data, income assessments for the Means Test and Pharmacy Co-pay Exemption programs. Facilitates receipt of all VA & Non-VA medical records to support indexing of records to records system; ensures records are available for review upon vesting appointment. Reviews and processes VA healthcare eligibility in conjunction with Department of Defense (DoD) Sharing Agreements (TriCare & CHAMPVA) to determine eligibility for VA health care referencing multiple sources, such as the Health Eligibility Center (HEC), VIS, and or/military discharge papers to assign a priority group to the Veteran. Reviews and processes new and recurring applications (paper, in-person, and electronic) for medical care (e.g., Dental, Behavioral Health, Geriatrics and Extended Care, Diagnostic and Therapeutic, etc.) through applying the appropriate regulatory authority to each program. Processes re-enrollment into the system and assists Veterans in changing facilities if necessary. Work Schedule: Full Time, Monday through Friday, 8:00 am to 4:30 pm Virtual: This is not a virtual position. Position Description/PD#: Health Benefits Assistant/PD14665A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized This is an open continuous announcement until May 29, 2026. Qualified applicants will be considered and referred as vacancies become available. QUALIFICATIONS REQUISES : To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/29/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees

Salaire : $40,736 – $52,957/an | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? Interested in a career that offers a true work-life balance? Look no further! The Eastern Oklahoma VA Health Care System (EOVAHCS) offers a balance of professional and clinical complexity that stimulates growth yet, it also allows the professional an opportunity to enjoy life outside of work. If you are interested in a career that offers an integrated patient-centered approach while providing compassionate and state of the art care to Veterans, we welcome you to apply. Muskogee is the point where the Arkansas, Grand, and Verdigris rivers meet and the location of the Oklahoma Music Hall of Fame. The area offers many attractions that allow you to spend quali