GUEST SERVICES REPRESENTATIVES

About the position: This position is Non-appropriated Fund (NAF) and is located at the Kanto Lodge, Yokota AFB. This is Intermittent (Flexible) position, 0-40 hours per week. PRINCIPALES MISSIONS : Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12950554 QUALIFICATIONS REQUISES : Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/07/2026 The Area of Consideration for this vacancy announcement is US Citizens and legal US residents within the commuting area of Yokota AB, Japan (100 miles). Legal US residents must possess a social security number. Must be able to provide documentation proving residence status overseas. Business Based Action Family Member Preference Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Ability to read, speak, and write English. Must meet state and legal age requirement for sale of alcoholic beverages. Successful completion and favorable adjudication of applicable background investigation (Tier 1 Level) is required

Salaire : $15 – $15/an | Avantages : https://myairforcelife.com/join-our-team

Thank you for considering employment with Air Force Services Non-Appropriated Funds (NAF). The 374 Force Support Squadron is a team of 1,000+ military, civilians and local nationals. We work together to provide enhanced quality of life for the 12,000 Yokota Air Base community members and over 150,000 transient personnel that visit Yokota every year via facilities and programs centered on morale, welfare, recreation and total force development. Our operations are the fourth largest in the Air Force: 13 dining facilities; personnel readiness and accountability; lodging; fitness; recreation; resiliency; child and youth programs; community building; mortuary affairs; NEO; Professional Development; and Education and Training. The squadron is comprised of eight flights, 49 activities and 159 facilities.