Correspondence Specialist

This position is located in the Executive Secretariat Staff (ESS), Office of the Director. Reports to IHS Headquarters at Rockville, MD.. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021). PRINCIPALES MISSIONS : Serves as Executive Secretariat Staff (ESS) primary focal point for Indian Health Service and external organizations for the verification, validation, and processing of incoming controlled documents. Provide document status; determination of appropriate format; interpretation of policies, procedures, standards; and prioritization of documents. Analyzes incoming documents and decides whether incoming materials require the ESS Director's attention or should be routed to the appropriate IHS/HHS official or component. Identifies the action to be taken, Keeps abreast of changes in correspondence protocol and procedures for meeting timeliness and quality demands, Provides quality control management of controlled documents agency-wide to ensure conformity with established policies and standards. Informs IHS clerical support staff about Executive Secretariat policies, procedures, and formats required for congressional and other highly specialized correspondence as prescribed by HHS and provides orientation to all new IHS employees on matters pertaining to the control and preparation of correspondence. Assists in the development of special policies and procedures which enhance the functions relative to the processing of internal controls and integrity constraints for the ESS and IHS-wide. Assist the Director, ESS, in the development and enforcement of all written communication standards that affect the signature of the Director, IHS. Prepares summary reports, and analyzes and interprets these reports for Director ESS, making recommendations for improvements in performance of controlled correspondence. Maintains close liaison with ESS counterparts in other HHS Operating/Staff divisions, and Office of the Secretary's Executive Secretariat to ensure timeliness and proper control of document coordination and correspondence requiring signature of officials organizationally above the Director, IHS. Manages, maintains, develops, and generates management reports regarding correspondence statistics and timeliness of responses. Reviews and analyzes documents to determine the nature, complexity, and extent of the reply, which necessitates researching published literature, precedent policies and document file, and assembling pertinent background for preparing a response. Independently prepares reply for select documents based on knowledge of subject matter involved and the information obtained from researching reference materials. QUALIFICATIONS REQUISES : To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-11 Specialized Experience: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level (GS-09) in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Experience reviewing, editing, and coordinating correspondence and other written materials for accuracy, completeness, proper format, and compliance with established policies and procedures; researching and gathering information to prepare responses to inquiries and correspondence; maintaining correspondence tracking

Salaire : $85,447 – $133,142/Per Year | Avantages : https://www.ihs.gov/OHR/pay-and-benefits/insurance/

Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients. Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of over 2 million American Indians and Alaska Natives.