Description du poste
Albany VA Medical Center is recruiting for one Health System Specialist (Facility Systems Redesign Specialist) located Albany VAMC. The primary purpose of this position is to implement a Performance Improvement program at the Health Care System level. The position is responsible for delivering Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Data analytics, Lean, Six Sigma, Coaching, Project Management, and Training.
PRINCIPALES MISSIONS :
The primary purpose of this position is to implement a Data Analytic Performance Improvement program at the Health Care System level. The position is responsible for delivering Performance Improvement techniques to a broad array of program and services throughout the Medical Center, including Lean, Six Sigma, Coaching, Project Management, and Training. Duties may include but are not limited to: Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts; using the data with improvement teams. Acts as the project lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center; Facilitates, coaches, and trains audiences at all levels of the organizations throughout the lifecycle of a performance improvement project; Analytics and Project Management (40%): Organizes, directs, controls and coordinates group activities in a timely and effective manner; Conducts extensive work in analyzing data and conducting background research on the issue; Develops statistical models to measure successful of performance improvement actions; Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level; Leads a team of subject matter experts, front line staff and leadership through a rigorous and defined project management process utilizing multiple tools from Lean Six Sigma, Lean VATAMCCS and other performance improvement disciplines to further define the current state of the process; Identifies various solutions approaches and when necessary further leads them through prioritizing exercises with tools like affinity diagrams, PICK Charts and multi-voting; Develops control plans, communication plans, risk management plans, and through closeout of the project; Internal Consultation for System Engineering (30%): Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources; Identifies metrics performing below benchmarked standards or falling below the upper or lower control limits of a statistically controlled models such as SAIL; Plans and conducts studies directed at reducing errors due to cognitive overloading and human computer interaction failure; Identifies alternative systems and processes based on Lean/Systems Redesign/Systems Engineering principles to mitigate these types of errors; Collects baseline information, identifies limitations in current systems, and discovers potential improvements; Develops statistical, graphical, and narrative reports, and communicates these studies to medical center executive leadership, service chiefs, supervisors and other staff; Aligns identified metrics to known organizational priorities, such as VA/VHA/VISN/Facility strategic or operational plan; Develops benchmarks, and assigns a schedule or priority level to a potential project based on the needs of the organization and direct consultation with executive leadership; Develops local data metrics and dashboards to monitor projects in progress or performance benchmarks of a project that is awaiting a charter or formal decision from executive leadership for action; Aligns appropriate performance improvement teams and resources, project scopes, and value streams, strategic and operational plans; Identifies projects critical to improving quality outcomes and maximize return on