Program Specialist (WVPP)

Workplace Violence Prevention Program Program Assistant Obtain certification as a Prevention and Management of Disruptive Behavior Facility Trainer certified to train all skills excepting Therapeutic Containment. Serve as PMDB Facility trainer. Obtain Talent Management System Administrator role. Assist in all elements of PMDB administration. Participate as a member of the Disruptive Behavior Prevention Program and provide administrative assistance to the Chairperson or designee of the DBC. PRINCIPALES MISSIONS : Knowledge in VA, JCAHO, OSHA and other guidelines associated with violence prevention, education, and training; knowledge of the proper procedures for preparing forms as requested by various services and committees. Ability to be a role model for quality customer service and conflict resolution including consistently communicating and treating customers in a courteous, tactful, and respectful manner; strong organizational and planning skills; knowledge of CPRS and TMS; knowledge of MS Word and Excel or comparable word processing and data analysis software; knowledge of PowerPoint and SharePoint website management or comparable systems, strong verbal presentation and communication skills; physical ability needed to instruct and train staff in all levels of PMDB. Willingness to attain certification as a facility or master level PMDB trainer. The incumbent will be skilled in counseling adults regarding violence prevention and disruptive behavior; will apply and adapt this knowledge gained through extended professional experience to difficult and complex. work assignments where education activities incorporate facility and national goals. You apply professional knowledge and skills in evaluating the soundness of project proposals, providing technical guidance, assessing project performance and negotiating major plan changes. You report to the Workplace Violence Prevention Program (WVPP) Section Chief and communicates daily to that individual. The supervisor sets overall objectives. You and supervisor, in consultation, develop deadlines, projects and work to be done. You delegate authority for the day-to-day administrative operations of the WVPP. The expectation is that you work on your own initiative under general administrative supervision. You, having developed expertise in the areas of education, is responsible for planning and carrying out the assignment, resolving most of the conflicts which arise, coordinating the work with others as necessary; and interpreting policy on his/her own initiative in terms of broad agency objectives. Within the delegation of authority, you determine the approach to be taken and the methodology to be used while keeping the supervisor informed of progress and of potentially controversial matters with far-reaching implications. In general, recommendations made by you are accepted. Controversial issues are resolved by consultation with the WVPP Section Chief, committee chairs, VA Police, and/or other relevant staff and ultimately reviewed by the Chief of Staff's office. Completed work is reviewed only from an overall standpoint in terms of feasibility, compatibility with other work in the agency. Efficiency is measured by timeliness of goal completions and workload management. Effectiveness is measured by specific goal achievements such as compliance with national mandates and program improvements. Guidelines consist of Department of Veterans Affairs Directives, Public Laws. Federal Regulations, States Laws which provide policies and requirements of regulatory agencies. Guidelines further consist of The Joint Commission (TJC) manuals, local and VA medical center policies (MCPs) and standard operating procedures (SOPs), medical record publications and hospital publications. Considerable judgment is necessary in determining and interpreting appropriate guidelines and discretion must be exercised in individual situations not covered by established policies. The training work involved in this p

Salaire : $61,722 – $80,243/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?