Medical Support Assistant (Office Administration)

About the Position: As a Medical Support Assistant (Office Automation) GS-05, you will perform clerical, receptionist, and recordkeeping duties for an overseas Medical Treatment Facility. Key responsibilities include managing patient appointments and records, coordinating emergency responses, directing visitors, and utilizing automated health systems (such as CHCS and AHLTA) to support smooth clinic operations. This is a Direct Hire for Certain Personnel for the DoD Workforce Solicitation PRINCIPALES MISSIONS : Performs receptionist/clerical duties. Enters, retrieves, and manipulates data across medical systems (e.g., CHCS, ADS, AHLTA). Manages, schedules, and coordinates patient appointments. Serves as initial contact for patients. Manages secure messaging, relays messages, determines visit nature, verifies eligibility, provides policy details, and communicates appointment delays. Maintains electronic and paper patient records per regulations. Files medical documents, ensures completed forms prior to visits, and performs Quality Assurance on record completeness. Handles outpatient in-processing and transition. Reconciles end-of-day reports; types routine correspondence, progress reports, medical statements, memos, and statistical reports. Responds to emergency calls and alerts medical personnel. Follows clinic communication protocols for operating emergency lines, public announcements, and alarms to ensure safety. QUALIFICATIONS REQUISES : Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Specialized Experience: One year of specialized experience which includes: Receiving patients or visitors in a medical, professional, or office setting to verify appointment information or address routine administrative inquiries; Experience using automated scheduling systems or electronic record databases; and/or Maintaining, filing, and updating records and documentation to ensure information accuracy, proper record identification, and/or regulatory compliance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Salaire : $37,937 – $48,377/Per Year | Avantages : https://www.usajobs.gov/Help/working-in-government/

As an integrated health care system, the Defense Health Agency delivers healthcare services across the Department of Defense and enables combat support to the Joint Force as a strategic partner. Through a robust healthcare delivery system, and a dedicated team of inspired professionals, the Agency ensures the worldwide delivery of medical, dental, and pharmacy programs to more than 9.5 million uniformed service members, retirees, and their families, by improving health and building readiness Anytime, Anywhere-Always. Vilseck is a town and municipality in the Oberpfalz region of northeastern Bavaria, Germany, situated on the river Vils. Burg (Castle) Dagenstein is a major historical site and was constructed in the 12th century as a stone fortress. The town is geographically separate from a nearby large American military base known as Rose Barracks, but more commonly referred to as Vilseck. U.S. Army Health Clinic Vilseck is located on Rose Barracks at the southern tip of the Grafenwoehr