Administrative Support Assistant (CYS) (Developmental) NF-02/03

This position is located at Fort Hamilton, New York. Child and Youth Services (CYS) Employee Childcare Fee: First Child: 100% childcare fee discount (all CYS employees working at least 15 hours per week) Second and Subsequent Child: 25% childcare fee discount (all CYS employees working at least 15 hours per week) Incentives and Bonuses Incentives will not be paid. PRINCIPALES MISSIONS : Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff. Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building. Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking. Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations. Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required. QUALIFICATIONS REQUISES : Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position. A qualified candidate must possess the following: NF-02 Qualifications: Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment. Experience using office automation to prepare documents, manage files, and maintain records. Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook). NF-03 Qualifications: Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence. Must possess experience demonstrating customer service and business communication skills. Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources. Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook). Experience entering and maintaining information into automated databases. At least 1 year experience equivalent to the next lower grade level NF-02. In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified": 1. Highly qualified candidates will possess experience utilizing automated systems for childcare operations. Referrals and selections can be made at either grade.

Salaire : $21 – $24/Per Hour | Avantages : https://academy.armymwr.com/glshared/2025_naf/story.html

The FMWR mission is to create and maintain "FIRST CHOICE" MWR products and services for America's Army, essential to a ready, self-reliant force. Fort Hamilton FMWR is a comprehensive network of quality support and leisure services that enhances the lives of Soldiers, Civilians, Families, military retirees and other eligible participants. The FMWR's vision is to be the driving force for programs and services that provide the foundation for the Army's home by increasing Soldier and Family resiliency, restoring balance, enhancing recruitment, readiness and retention for Soldiers and Families. Want to make an impact? Want to do work that matters? Join our Child and Youth Services (CYS) team and provide assistance to children in strengthening their social/emotional/academic development, particularly in the areas of science, technology, math and resiliency. Why do our employees love working for Child and Youth Services (CYS)? We invest in you! Our team will help you enhance your skills by p