Supervisory IT Specialist

This position is located in the National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS), Office of Systems (SYS), Automated Surface Observing System (ASOS) Operations and Monitoring Center (AOMC), with 1 vacancy in College Park, MD. PRINCIPALES MISSIONS : As a Supervisory IT Specialist, you will perform the following duties: Serve as the Automated Surface Observing System (ASOS) Operations and Monitoring Center (AOMC) Section Chief within the Division. Manage and oversee the AOMC policies, procedures, and strategies governing the planning and delivery of services throughout the agency. As the AOMC technical authority in all assignments, provide expert technical advice, guidance, and recommendations to management and other technical specialists on critical Information Technology (IT) issues and functions. Communicate with customers to coordinate work efforts of internal customers, co-workers and train technical personnel who possess little or no management knowledge or experience. Lead task forces and project teams in advanced systems, software and hardware documentation, and record keeping project efforts. Integrate several hardware, software, and computer related services to provide an integrated information system. Analyze and evaluate work concerned with integrated systems of computer programs and computer equipment. Evaluate vendor or employee developed software to assure that it will provide the desired results and operate properly on assigned equipment systems. Support subject matter users by developing or designing applications for computers and in selecting, or assisting in selecting computer equipment. Apply available technologies and basic management principles to adapt computer methods to a variety of subject matter situations. Oversee and perform equipment installation or relocation, testing and acceptance processes. Respond to and resolves problems with software, hardware and systems management and documentation. Diagnose and resolve problems in response to customer-reported incidents. Develop and maintain problem tracking and resolution databases and initiate trouble tickets when necessary. Ensure systems availability, functionality, integrity, and efficiency. Maintain all backup systems in the ASOS Operations and Monitoring Center. Provide both technical and administrative supervision to AOMC Staff members. Manage personnel and coordinate and collaborate with AOMC stakeholders, along with the Operational Monitoring Division Chief, to ensure quality control and timely resolution of ASOS trouble tickets. Manage AOMC Information Technology systems and operations and maintenance activities to meet established performance standards and expectations. Maintain IT Cyber Security requirements as outlined in the NIST 800-53 (inclusive) for the AOMC and advise the overall ASOS program when necessary to maintain a positive cyber security posture. UNIQUE POSITION REQUIREMENTS: This position has been designated as an Emergency Employee within the Operational Monitoring Division, ASOS Operations Monitoring Center. Incumbent is required to be knowledgeable in the areas of ADP system operations, architecture, configuration and maintenance; work order systems, database management and related topics associated with IT Help Desk management, and IT Cyber Security under NIST 800-53. CONDITIONS OF EMPLOYMENT: TELEWORK: Episodic and periodic telework are available for this position. Candidate must conform to all DOC, NOAA and NWS policies and practices. This position has been designated as an Emergency Employee. This position will provide operational support to the NWS in the AOMC during periods of emergency operations. The employee may be required to relocate to an alternate facility which may be located out of the local commuting area. Shift work may be required, and the employee can be assigned to any of the operational shifts in the NWS AOMC. PHYSICAL DEMANDS: The work is sedentary. Typically, the em

Salaire : $143,913 – $187,093/Per Year | Avantages : https://www.opm.gov/healthcare-insurance/new-prospective-employees/

NOAA is an agency that enriches life through science. From daily weather forecasts, severe storm warnings, and climate monitoring to fisheries management, coastal restoration, and supporting marine commerce, NOAA's products and services support economic vitality and affect more than one-third of America's gross domestic product. NOAA's dedicated scientists use cutting-edge research and high-tech instrumentation to provide citizens, planners, emergency managers and other decision makers with reliable information they need, when they need it.