Medical Support Assistant (Advanced)

The Medical Support Assistant (Advanced) works within Radiology Services providing administrative and scheduling support to the imaging staff in direct patient care. PRINCIPALES MISSIONS : The and responsibilities include but are not limited tot he following: Schedules and controls daily workflow to avoid lengthy waiting periods and ensure maximum efficiency of clinics within Radiology Service, while allowing sufficient time for the performance of examinations. Confirms patient appointments by phone within 24 hours prior to the scheduled appointment to reduce missed opportunities and ensure pre-procedure instructions are followed. Coordinates specialized examinations requiring advance preparation notices with the radiologist, considering availability of the necessary equipment and technologists. Ensures proper clinical information, screening forms and orders are entered for each exam and registers patient for exams. Communicates pre-procedure preparations to the patient under the direction of the Radiologist. Performs all other related duties as assigned. Responsible for the effective daily operations of Radiology Service ensuring clinic schedules are utilized efficiently. Responsible for compiling daily pending orders data to maintain quality assurance and follow-up on patient no-shows. Personal contacts are made daily with patients, patient families, radiologists, physicians, residents, ward clerks, employees of the Business Office and any visitors at the hospital. Work Schedule: Monday - Friday 7:30am - 4:00pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 61439F Relocation/Recruitment Incentives: Not Authorized. QUALIFICATIONS REQUISES : Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: Basic Requirements: Citizenship. Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens according to 38 U.S.C. § 7407(a). Experience. None. Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education. Licensure/Certification/Registration. None. Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials. Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements. English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS-06, Medical Support Assistant (Advanced).In addition to the basic requirements, you must meet the following grade requirements. You must have one year of experience equivalent to the GS-05 level. Examples of specialized experience include; but are not limited to: scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility; verifying and updating demographics and insurance information when patients check-in for appointments. Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on th

Salaire : $47,903 – $62,274/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VA Midsouth Healthcare Network advocates for a Whole Health System of care within a High Reliability Organization (HRO). Veterans and employees are empowered to achieve optimal health and well-being through a Whole Health model that connects with what matters most. Employees will commit to transforming every interaction from transactional to relational through personal health planning. Johnson City, located in upper East Tennessee, is a cultural melting pot with invigorating music, amazing outdoor activities, and enchanting culture and history. Local festivals include the Umoja Festival, Blue Plum Festival, The Unicoi Apple Festival, and the Rhythm and