Health Technician (PACT Medical Assistant)

The Charles George VA Medical Center Nursing Service is seeking one (1) highly skilled, and experienced Health Technician (Certified Medical Assistant) to work in our Primary Care Clinics providing care to a variety of patients with varying diagnoses. The CMA will perform basic and complex nursing care to our Nation's Veterans in an outpatient setting. PRINCIPALES MISSIONS : This position serves as a Health Technician (HT)/Certified Medical Assistant (CMA) in the Primary Care Clinic (PCC). The PCC provides outpatient primary care to patients who present with urgent/chronic medical conditions, change in mental/functional status and provide preventative health care Major Duties Include but are not limited to: Demonstrates knowledge, skill and ability to recognize and respond appropriately to both existing and potential emergency situations. Answers all incoming phone calls and responds appropriately to patient requests for appointments, rescheduling and cancellations. Coordinates between providers, pharmacy, prosthetics, etc. as needed regarding patients requests. Retrieves messages from the telephone system and completes appropriate follow-up calling in a timely manner. Performs simple treatment procedures such as sterile dressing changes. Administers immunizations in accordance with unlicensed assistive personnel directive. Collects and correctly labels specimens for delivery to the lab as needed. Screens patients use information gathering, obtaining vital signs, verbal and written communication from patients, family and other healthcare team members. Checks patients in and out of the clinic. Maintains a safe and therapeutic environment by keeping assigned areas clean and in an orderly condition and is responsible for restocking supply cabinets in administrative and the clinical areas. Rotates dated items and removes those soon to expire or expired, adjusts supply levels as needed to meet demands. Set up exam rooms and prepares patients for exams by following current rooming guidelines. Assists with special procedures and chaperones provider when asked. Performs limited testing, such as glucometer testing and documents results and informs provider of results. Employ effective communicative skills relating to patients, staff and visitors. Assist with providing and/or interpreting instructions to patients or family members to obtain cooperation in treatments. Utilizes disruptive behavior management techniques effectively. Work Schedule: Monday - Friday; Full-time 8-hour day tours with occasional Saturdays Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Health Technician (PACT Medical Assistant)/PD04329A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized QUALIFICATIONS REQUISES : To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/13/2026. English Language Proficiency: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Individual Occupational Requirement (IOR): ALL applicants must meet the IOR. An IOR is a basic requirement that must be met in order to qualify for the 0640 occupational series. You may meet this by: Specialized Experience: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS- 5 in the normal line of progression for the occupation in the organization. Examples of spe

Salaire : $45,409 – $59,031/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.