Health Technician (Hearing Instrument Specialist)

The Robert J. Dole VA Medical Center, Wichita, KS is seeking to fill an full-time Health Technician (Hearing Instrument Specialist) position. PRINCIPALES MISSIONS : Health Technician (Hearing Instrument Specialist) duties include but not limited to: Hearing aid troubleshooting and repair; performing visual and auditory checks of hearing aids and hearing assistive technology-including all hearing aid accessories as well as alerting devices (troubleshoots performance). Fabricating earmold impressions with proper (non-diagnostic) otoscopy. Ordering earmolds based on plan of care through prosthetics or DLC and fitting and modifying earmolds, if necessary. Providing basic hearing aid information for patients and caregivers consistent with the audiologist's treatment plan, including but not limited to, realistic expectations, communication strategies, and/or aural rehabilitation. Assisting in set up and delivery of face-to-face and telehealth visits by preparing the equipment for patient evaluation and other audiology procedures including, but not limited to daily biologic listening calibration of audiometric equipment and calibration of real-ear equipment. Assisting patients with hearing aid connectivity including, but not limited to downloading applications (or apps), pairing devices in the app, Bluetooth pairing, and pairing hearing aid accessories. Responsible for ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES. Completing documentation per medical center policy for timeliness for each episode of care and codes procedures as appropriate in the patient record in preparation for co-signature by the audiologist. Maintaining comprehensive supply and equipment tracking systems to include monitoring stock of RME and consumable items. Ensuring proper inventory levels to complete the daily tasks Prioritizing the acquisition of all supplies and equipment regarding date of expiration and may maintain a loaner hearing aid inventory. Assisting patients through triaging phone calls and audiology requests with regards to priority and urgency, following the audiologist's plan of care. Other duties as assigned. Work Schedule: Monday - Friday 0800-1630 (Schedule may be adjusted based on the needs of the facility.) Telework: Not available. Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized. QUALIFICATIONS REQUISES : Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f). Experience and Education: Experience. Completion of the Department of Labor Apprenticeship Program for Hearing Aid Specialists. OR, Education. Successful completion of two academic years above high school that includes coursework related to the field: hearing science, human anatomy and physiology, hearing instrument science, gerontology, psychology or other general healthcare areas. NOTE: There is no combination of education and experience which can be substituted for the basic requirements. Licensure or Registration. Individuals must hold a full, current and unrestricted license or registration to practice as a HIS in a state, territory, commonwealth or the District of Columbia. Board Certification. Individuals must hold active board certification from the National for Certification in Hearing Instrument Sciences (NBC-HIS). Exceptions for Non-Board-Certified Health Technician (HIS) Non-board-certified applicants who otherwise meet the eligibility requirements for appointment, may be given a temporary appointment as a graduate Health Technician (HIS) under the

Salaire : $44,595 – $64,623/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

Veterans CHOOSE and TRUST Robert J. Dole VA Medical Center because of exceptional staff, with a heart for service, who pledge to provide service excellence in the delivery of high-quality health care. Dole VA is located in the heart of Wichita, Kansas, the largest city in the state of Kansas with a metro population of roughly 500,000. Wichita is charming in appearance with a reasonably priced housing market, 8 shopping districts, 28 art galleries, 33 museums, and award-winning cultural opportunities such as The Wichita Grand Opera, Music Theater of Wichita, and the Wichita Symphony Orchestra. Services offered at the Dole VA include (but not limited to): Primary Care Services in Wichita, Dodge City, Hays, Hutchinson, Parsons, and Salina, serving over 24,000 veterans per year. 22 Medical and Surgical Specialties, serving over 50,000 veterans per year. 6 Surgery suites, performing 2,000 cases per year. 9 bed Emergency Department, serving 22,000 veterans per year. 30 bed Community Living C