Description du poste
The position serves as Team Supervisor in the Business Office (BO) for the Overton Brooks VA Medical Center (OBVAMC). The position provides a high level of administrative support to BO, upper management and clinical services. The position will be asked to provide direct supervision or second level supervision in one or more of the sections in BO.
PRINCIPALES MISSIONS :
Duties include but not limited to: Coordinates and supports mechanisms for successful data entry into the Medical Center database, ensuring accurate, timely, and consistent data. Applies VistA system knowledge to create and capture data across BO packages. Ensures daily incomplete-encounter action-required reports are run and errors corrected; escalates provider non-compliance to leadership. Investigates patient complaints on eligibility issues; drafts written correspondence in response to Veterans, Congressional, and Veteran Service Representative inquiries. Analyzes, interprets, and implements regulations to reflect current operating procedures; applies extensive VA/Healthcare System policy knowledge to patient benefits and eligibility issues. Work Schedule: Monday through Friday; 8:00am-4:30pm; Subject to change based on the needs of the facility. Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Specialist/PD07488A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
QUALIFICATIONS REQUISES :
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/12/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing supervision and leadership to medical administrative staff, including performance management, coaching, disciplinary actions, staffing, and workflow coordination; Coordinating patient administration functions, resolving service issues, and supporting clinical teams to ensure timely, accurate, and patient centered care; Establishes a plan and implements recreational activities and outings; Analyzes policy implementation, process improvement, and training, including developing or coordinating staff education and ensuring adherence to administrative procedures; Ability to communicate effectively with Veterans, staff, clinical providers, and leadership, including handling complaints, preparing correspondence, and resolving complex administrative issues; and Directs eligibility, benefits, and medical administration regulations, including ability to interpret and apply guidance and advise staff and providers. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grad
À propos de Veterans Health Administration
OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? Shreveport offers you the 'lagniappe', which means a little something extra! Shreveport-Bossier City is situated on the Red River in northwest Louisiana. Commonly known as the 'Ark-La-Tex', the point where Arkansas, Louisiana and Texas meet. The Shreveport-Bossier City area is home to Barksdale Air Force Base, as well as numerous colleges and universities, theaters, lakes, golf courses, beautiful housing areas, churches, and great schools. With a population of nearly 400,000 in the city's metropolitan region, the area promises much to do while maintaining a reasonable cost of living and an excellent, temperate climate. You'll enjoy a unique combination of