Medical Support Assistant (Advanced)

Advanced Medical Support Assistants (AMSA) assigned to the VA Clinic McMinnville. The AMSA will be assigned to a Patient Aligned Care Team (PACT) model. The PACT Team is a primary care team where the AMSA is responsible for assistance to Veterans providing a smooth process for the their outpatient appointments, support work in connection with the care and treatment given to the Veterans. Please include full-time/part-time status or number of hours worked for each position listed on resume. PRINCIPALES MISSIONS : VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interprofessional coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Works collaboratively with VISN programs, services, and interprofessional coordinated care team members to provide access to care and meet the needs of Veterans via various available contact modalities to include but not limited to telephone calls, secure messaging, chat, text messaging and video. Duties include but not limited to: Works collaboratively in an interdisciplinary coordinated care delivery environment (i.e., patient aligned care team, or other specialty care. Handle multiple phone lines on in an inpatient care setting, making sure these calls are forwarded to correct staff if needed. Develop/maintain effective and efficient communication with the patient, interdisciplinary team, management team, VA medical centers, and other agencies. Perform administrative duties, train other MSAs on correct operations and serve as a preceptor to developmental level MSAs. Schedule appointments; notifies his/her supervisor when clinic area access is less than desirable or if an individual patient cannot be scheduled within mandated timeframes. Processing physician orders from CPRS and verifying orders in CPRS upon completion. Organizes work independently and handles administrative and scheduling problems and deviations based on personal knowledge of operations and policy, schedules, and provider's preferences. Work Schedule: Monday-Friday 7:30AM-4:00PM????? Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 71018-F Permanent Change of Station (PCS): Not Authorized QUALIFICATIONS REQUISES : Applicants pending the completion of educational or certification/licensure requirements may

Salaire : $50,168 – $65,219/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The Tennessee Valley Healthcare System (TVHS) is a level 1A integrated tertiary health care system comprised of medical centers in Nashville, TN and Murfreesboro, TN and twenty (20) additional community-based clinics in Middle Tennessee and Kentucky. TVHS provides ambulatory care, primary care, and secondary care in acute medicine and surgery, as well as specialized tertiary care, transplant services, spinal cord injury outpatient care, and a full range of extended care and mental health services. Team TVHS is committed to outstanding customer service and showing respect for others while taking care of our nation's heroes. Nashville is home to the NFL's Ti