Advanced Medical Support Assistant

The VA Hudson Valley Health Care System's Castle Point Campus is recruiting an Advanced Medical Support Assistant for an intermittent, above-full-performance-level position. The role involves delivering health care services in both inpatient and outpatient settings, advising clinical staff on administrative processes, and handling front-office duties. Because the position is intermittent, work is performed on an as-needed basis with no guaranteed or prescheduled hours. PRINCIPALES MISSIONS : The Advanced Medical Support Assistant independently performs a full range of duties related to the delivery of health care services in an inpatient or outpatient setting at the Castle Point Campus of VA Hudson Valley Health Care System. The incumbent works collaboratively within an interdisciplinary care team, providing specialized and expert administrative support to ensure efficient clinic operations and continuity of patient care. This is an intermittent position, meaning the employee works on an as-needed basis with no guaranteed or prescheduled hours. Major Duties, include but are not limited to: Independently performs a full range of duties related to the delivery of health care services in an inpatient or outpatient setting. Advises clinical staff on current administrative processes. Answers phones, greets patients, and relays messages to appropriate staff inside or outside the unit. Schedules, cancels, and reschedules patient appointments and/or consults, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Enters no-show information and monitors appointment requests from multiple electronic sources. Participates in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic. Monitors both inpatient and outpatient appointments in areas of responsibility. Verifies and updates demographics and insurance information when patients check in for appointments. Coordinates administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals Determines appointment type based on the patient's eligibility status (e.g., TRICARE, sharing agreements, collaterals, research patients, VA employees). Assists with communications during inpatient-to-outpatient discharge. Communicates with non-VA medical facilities as needed. Develops and manages a tracking system for follow-up care, such as consults and tests. Monitors pre-appointment requirements to ensure readiness for patient visits (e.g., X-ray, labwork). Evaluates patient information and clinic schedule lists to determine vested status. Utilizes multiple computer applications to perform the above duties. Provides rotational coverage as assigned between the Montrose and Castle Point campuses. Other duties as assigned. Total Rewards of a Allied Health Professional Work Schedule: Intermittent - Hours may vary, 8:00am - 4:30pm. Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized. Permanent Change of Station (Relocation Assistance): Not Authorized. Pay: Competitive salary and regular salary increases. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available. Virtual: This is not a virtual position

Salaire : $53,512 – $69,565/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?