Medical Support Assistant ( Advanced)

The Advance Medical Support Assistant is part of the Health Administration Section (HAS) of the Business Office Service Line. These 6 positions are located at the VA Connecticut Healthcare System , CBOC Campuses, (2) positions in Willimantic CT, (1) position in Winstead CT, (1) position in Danbury CT , (1) in Waterbury CT and (1) in New London CT. VA Connecticut Healthcare System is an integrated Healthcare System which serves a Veteran population, in Connecticut and Southern New England. PRINCIPALES MISSIONS : The purpose of this position is to serve as an Advanced Medical Support Assistant (MSA) at a Medical Center in VISN 1 VA New England Healthcare System. The incumbent is responsible for a wide range of assignments and provides administrative support to the assigned section. Work is performed collaboratively in a Interdisciplinary Coordinate Care delivery model (Patient Aligned Care Team or Specialty Care Setting) Duties may include, but are not limited to: Supports clinics regarding clinic profile management. Appointment management. Collects and updates insurance information from Veterans, family members and other eligible patients. Prepares correspondence and memos as needed. Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes. Ensures data is entered into VISTA accurately and scans documents into VISTA Imaging within 24 hours of entering the data into VISTA if applicable. Promotes Veterans registration for and utilization of MyHealthyVet (MHV) and kiosks usage. Follows procedures regarding Community Care referrals. Serves as the initial point of contact for units, clinics, patients, call centers, Care in the Community regarding various aspects of patient appointments and referrals. Stocks basic office supplies for the executive suite. Enters Veterans seeking emergent/urgent care, scheduling appointments accurately. Pre-Registers Veterans during check-in and utilizing call lists and telephones Veterans before their scheduled visits. Incumbent updates all patient demographics. Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient. Assures that all appropriate VA forms are used correctly and regulations followed. Additional duties or tasks may be assigned by the supervisor to ensure efficient daily operations. VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Work Schedule: Full-Time, 40 Hours a week, Monday-Friday, Various Tours of Duty-(7:30 am - 4:30pm), (8:00am - 4:30pm)EST. Telework: Not Available. Virtual: This is not a virtual position. Functional Statement #: FS-F01391 Relocation/Recruitment Incentives: Authorized. Permanent Change of Station (PCS): Not Authorized. NOTIFICATIONS: This position is in the Excepted Service. No EDRP/SLRP. Salary Covered OPM LPS Pay Scale: Willimantic CT-($ 51.429-$66,857), Danbury/ Winstead/ Waterbury CT-($53,512.00 to $69,565) and New London CT- (51,235-66,605) This Position is not covered by a Bargaining Union. Federal Employees MUST Submit Most Recent SF50 (within a year). Interchange Agreements with Other Merit System: Employees who occupy medical or medical-related positions and were appointed under 38 U.S.C. 4701(1) or (3) [formerly 38 U.S.C. 4104 (1) and (3)] must be serving in a full-time position without time limit and have served continuously for at least one year in the other merit system to be eligible to convert to the Title 5 System. Some exceptions to this rule may apply if you have previously acquired tenure under a Title 5 appointment. QUALIFICATIONS REQUISES : Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Be a ci

Salaire : $51,235 – $69,565/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through t