Medical Support Assistant- Domiciliary

The Domiciliary Medical Support Assistant directs the operation of the Domiciliary living unit by providing direct Veteran care and administrative support to Domiciliary Veterans. Assures Veteran compliance with medical center and Domiciliary program policies and procedures and with health, safety, and sanitation as they pertain to living quarters, treatment areas, dayrooms, etc. The incumbent must utilize great flexibility and responsiveness in functioning in a variety of roles. PRINCIPALES MISSIONS : VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional Major Duties include but are not limited to: Processes and orients patients upon admission to assist with their adaptation to residential community living. Files medical records and administrative documents accurately. Schedules ancillary service appointments. Processes patient authorized absences according to program procedures. Documents patient behaviors and incidents in the appropriate timeframe according to guidance. Completes independently the electronic "Incident Reporting" document in VISTA. Orders and cancels patient meals. Communicates effectively with Veterans, families, and staff in the domiciliary setting by using age-appropriate language and interactions. Maintains a clear, pleasant, respectful, and understandable tone and speaking pace, adjusting volume and communication style to meet individual needs and circumstances. Processes patient admissions/discharges/transfers, electronically enters diet orders, organizes medical chart assembly and removal of doctor's orders from the medical record, makes appointments, coordinates consults, and referrals. Observes the use of program facilities and furnishings for appropriate and scheduled usage. Performs patient dining room duties of food cart management, tray distribution and cleanup. Prepares and submits daily patient activity and bed-census audio-taped reports. Monitors program-unit security procedures as outlined and maintained in program management guides. Verbalizes appropriate problem solving methods and intervention techniques necessary for the diffusion of potentially volatile situations. Initiates a "Missing, Incapacitated Resident/Patient Reaction" incident report accurately. Completes proper procedures for conducting and recording daily positive and negative controls, per the Ancillary Testing Manual, prior to completing screening procedures. Practices infection control practices and proper techniques, in accordance with the Ancillary Testing Manual criteria, for securing and maintaining the integrity of the urine specimen, performing screening procedures and preparing the necessary documents for submission of the specimen for confirmation testing. Records screening results properly in the program logbook and entered into the VISTA lab menu. Communicates clearly and concisely both orally and in writing. Demonstrates patience, tact, perseverance, and self-control in dealing with patients, families, and other medical center personnel Handles difficult patient interactions using established communication and de-escalation techniques. Manages patient records and program documents responsibly while maintaing reasonable security provisions to minimize unauthorized access. Answers telephone calls appropriately. Assists co-workers as needed. Addresses customers respectfully while maintaining a manner of confidentiality Maintains working knowledge of applicable VA Central Office policy, JCAHO, CARF and OIG requirements as they related to the DRRTP Utilizes great flexibility and responsiveness in functioning in a variety of roles. Exercises a high degree of originality and resourcefulness in his/her guidance and assistance with directing treatment activities to the treatment teams within the DRRTP Possesses a well-rounded knowledge of the variety of therapeutic and rehabilitative services and experiences available and give particular attention to

Salaire : $43,982 – $57,178/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? As a professional at the US Department of Veterans Affairs (VA), your opportunities are endless. With many openings in the multiple functions of VA, you have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to veterans through the Benefits Administration and National Cemeteries. The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other benefici