Medical Support Assistant (Advanced)

The incumbent serves as an Advanced Medical Support Assistant (AMSA) in the Radiology/Nuclear Medicine Service at the Eastern Kansas Health Care System (EKHCS). PRINCIPALES MISSIONS : FUNCTIONS Works collaboratively in an interdisciplinary coordinated care delivery model within Radiology/Nuclear Medicine Service, including participation in team huddles to manage, plan, and set priorities and deadlines for scheduling imaging studies. Coordinates with patients, radiologists, technologists, referring service teams, nurses, other VA medical centers, and external agencies. This includes communication with non-VA medical facilities, notifying patients of pre-appointment requirements, and following up on imaging orders. Monitors pre-appointment requirements to ensure readiness for patient appointment/procedure, including X-ray, lab work, and MRI safety screening. Runs data reports from VistA Radiology Package, Cerner, data dashboards (i.e. power bi) or Fileman to manage radiology scheduling lists. Validates the accuracy of exams, resolves issues, and ensures disposition of orders as required by policy. Verifies that the pre-procedure workup is complete and meets the requirements before procedures. Evaluates patient information such as lab results and pre-procedure clinical screening for MRI and PET exams. Interprets information to ensure the correct exam ordered by the physician is scheduled accurately. Participates in team meetings, provides input on operational issues, performs administrative follow-up actions on orders and consults, and educates providers about shared patients. Works collaboratively with the Office of Community Care to schedule radiologic/nuclear medicine procedures performed in the community. Supports patient safety standards by using two forms of identification and ensuring demographic information is updated to reduce returned mail and improve contactability. Explains the VA's insurance collection mandate, collects, scans, and updates health insurance information, aiding in the revenue process by identifying third-party insurance. Promotes Veteran registration for and utilization of My HealtheVet (MHV). Schedules appointments in appropriate scheduling packages and instructs patients on preparation procedures required before testing. Ensures timely scheduling and meets the clinically indicated date of the provider. Notifies section personnel about arriving patients and any STAT requests received. Work Schedule: Mon. - Fri. 8:00am - 4:30pm Telework: Ad-hoc Virtual: This is not a virtual position. Functional Statement #: Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized QUALIFICATIONS REQUISES : Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience. None Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education. Licensure/Certification/Registration. None. Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements. English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Medical Support Assistant (Advanced) GS-06: Experience. One year of creditable experience equivalent to the next lower grade GS-05. Knowledge, Skills, and Abilities (KSAs). In addition to the experience above,

Salaire : $54,307 – $70,599/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The VA Eastern Kansas Health Care System (VAEKHCS) serves the health care needs of Veterans across 20,000 square miles and 39 counties in eastern Kansas and northwestern Missouri. By employing nearly 2,000 full-time employees, VAEKHCS cares for over 40,000 Veterans each year. At VAEKHCS, Veteran and Employee Whole Health is our goal, and High Reliability is how we get there together. Whole Health Approach To Clinical Care -YouTube Introducing Whole Health - YouTube