Medical Support Assistant

The Medical Support Assistant is responsible for scheduling medical appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. This position is located in Primary Care, VA Medical Center, Minneapolis, MN. PRINCIPALES MISSIONS : VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties include: Scheduling, canceling, re-scheduling patient's appointments and/or consults. Entering no-show information. Monitoring the electronic wait list. Prepare for clinic visits. Monitor both inpatient and outpatient appointments for areas of responsibility. Ensure encounter forms are completed in order to obtain appropriate workload credit. Verify and update demographics and insurance information. Process all emergency and non-emergency transfers to other VA facilities or private hospitals. Perform basic eligibility, co-pay and preauthorization requirements for specific coverage. Work Schedule: Mon-Fri 8:30am to 5:00pm Telework: Not Eligible Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized QUALIFICATIONS REQUISES : Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: Citizenship. Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens according to 38 U.S.C. § 7407(a). Experience-No Experience required Education-High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education. Certification. None required. Grandfathering Provision. All MSAs employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series, and grade held, which are a part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: (1) Such employees may be reassigned, promoted, or changed to a lower grade within the occupation. (2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. (3) If an employee who was converted to Title 38 hybrid status under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation Foreign Education. To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs. English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f). Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements. GRADE DETERMINATIONS: GS-3 MSA (Entry Level) 1. Experience or Education: None beyond the basic requirements. GS-4 MSA (Developmental Level) 1. Experience: One year of creditable experience equivalent to the next lower grade. OR 2. Education: One year of education above high school. (TRANSCRIPTS REQUIRED). AND Demonstrated Knowledge, Skills, and Abilities. In addition to Basic Requ

Salaire : $38,522 – $62,896/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? The Minneapolis VA Health Care System serves more than 100,000 Veterans across 15 locations. The Minneapolis VA Medical Center, a Level 1A Complexity Facility located adjacent to Minnehaha Regional Park, provides comprehensive tertiary care spanning medicine, surgery, mental health, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics, and extended care. The system includes the Minneapolis VA Medical Center and 13 Community Based Outpatient Clinics in Minnesota (Albert Lea, Ely, Hibbing, Mankato, Maplewood, Ramsey, Rochester, Shakopee, and St. James) and Wisconsin (Chippewa Falls, Hayward, Rice Lake, and Superior). The Minneapol