Medical Support Assistant (Advanced) - Enrollment/Eligibility & Registration

The Advanced Medical Support Assistant (MSA) serves in the Enrollment and Eligibility Department. The position is highly technical in nature as it's the primary gateway for all Veterans seeking care or other benefits across the VA Health Care System (VAHCS). The primary duty of this position is to perform tasks that determine Veteran's health eligibility, identifies copay requirements based on Priority Group assignment and Means Testing. PRINCIPALES MISSIONS : Total Rewards of a Allied Health Professional Incumbent will serve as technical expert providing enrollment and eligibility guidance to service and facility leadership. He/she supports the management information components of all health eligibility related programs within the HCS. This includes not only entering data and information, when necessary, but also analyzing reports, records, and statistical computations for accuracy and propriety. Local input is compared with the Health Eligibility Center (HEC) in Atlanta, GA and will affect data entry for encounter entries that go to Austin for workload credit. The incumbent must review the Incomplete Encounter Management Module (IEMM) report to clean up any discrepancies in administrative or registration data that would prevent the transmission of encounters. This includes, but is not limited to, missing elements from registration, missing period of service, conflict in information, Z07 inconsistencies 405 error, county code missing, etc. The incumbent must be proficient in utilizing other eligibility software such as the Hospital Inquiry (HINQ), Veterans Information System (VIS), Defense Personnel Records Information Retrieval System (DPRIS), Veterans Benefits Management System (VBMS), Enrollment System (ES), and Computerized Patient Record System (CPRS) to appropriately enroll eligible beneficiaries for health care benefits. Significant skill in using mathematical equations to accurately compute income assessments, etc. Knowledge of beneficiary travel rules and regulations regarding legal entitlement to travel reimbursement sufficient to explain individual eligibility, copays and to help with submission of a travel claim for reimbursement of expenses. He/she must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs. Incumbent must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes. A caring, compassionate, and sensitive manner is essential when explaining procedures to veterans and their family members both in person and on the phone. The AMSA can independently manage position responsibilities with little supervision as well as set priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs. The AMSA participates in the daily team huddles and weekly team meetings where patient care planning and management occur, except during staff shortages for coverage. Work Schedule: Monday to Friday 8:00 am to 4:45 pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs

Salaire : $45,409 – $59,031/Per Year | Avantages : http://www.vacareers.va.gov/why-choose-va/benefits/index.asp

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans? Welcome to El Paso - a true Southwest Delight! El Paso can serve as your base point for travel in any direction - within a few short hours you can ski in Ruidoso; take in the cultural ambiance of Albuquerque - perhaps play a few slots or catch a headline concert; arrive in Phoenix for professional sports; or a short detour to Tucson for beautiful hikes and farmer's markets. Just north of El Paso is Las Cruces, home to huge pecan orchards and agriculture. El Paso itself offers a dynamic community of local culture, military culture, Southwest charm and Tex-Mex served hot! We have year-round sports and outdoor recreation due to the abundant sunshine. Road cyc